IT Field Support Technician

TEKsystems; North Charleston (SC); On-site; AUD 37,000 - 43,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid Time Off

Job summary

TEKsystems is seeking a Field Service Technician to provide on-site IT support for 8–10 K-12 school sites in North Charleston, SC. This contract-to-hire role involves hands-on hardware and software support that directly helps teachers and students.

Responsibilities include troubleshooting laptops, desktops, tablets, printers and SMART boards, performing deployments, configurations, and ensuring network connectivity, with escalation from Help Desk as needed.

Qualifications

• IT/desktop support experience required.
• Proficient in Windows 10 and 11 troubleshooting.
• Hardware repair and deployment experience.
• Strong customer service for non-technical users.
• A+ or equivalent hands-on experience.

Responsibilities

• On-site IT support at K-12 schools.
• Troubleshoot laptops, desktops, tablets, printers, SMART/Promethean Boards.
• Diagnose hardware/software issues and replace devices when needed.
• Perform deployments, configurations, and connectivity support.
• Handle tickets escalated from Help Desk.

Skills

IT / Desktop Support

Windows 10/11

Hardware repair/deployment

Customer service

A+ or equivalent

Job description

Field Service Technician – IT Support

Location: Charleston County, SC

Work Environment: On‑site (job sites within assigned zone)

Employment Type: Long‑term contract with opportunity for permanent conversion

Experience Level: Intermediate

Our client is seeking a Field Service Technician to support 8–10 assigned sites. This is a hands‑on IT role supporting classroom and administrative technology that directly impacts teachers and students.

Responsibilities

• On‑site IT support at K‑12 schools
• Troubleshoot laptops, desktops, tablets, printers, SMART/Promethean Boards
• Diagnose hardware/software issues before replacing devices
• Perform deployments, configurations, and connectivity support
• Tickets escalated from Help Desk

Requirements

• IT / Desktop Support experience
• Windows 10 & Windows 11 troubleshooting
• Hardware repair & deployment
• Strong customer service with non‑technical users
• A+ or equivalent hands‑on experience

Why work for this company

• Support technology across 90+ sites
• Stable, mission‑driven public sector environment
• Autonomy in the field with team support
• Opportunity to convert to permanent and receive state benefits, plus a pension.

Job Type & Location

This is a Contract to Hire position based out of North Charleston, SC.

Pay And Benefits

The pay range for this position is $19.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in North Charleston,SC.

Application Deadline This position is anticipated to close on Oct 2, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.