Desktop Support Specialist

TEKsystems; Goose Creek (SC); On-site; USD 48,000 - 52,000; Full time

Job summary

TEKsystems is seeking a Desktop Support Specialist to provide hands-on end-user support in a secure enterprise environment. You will troubleshoot hardware, software, printers, and connectivity; install, configure, and replace IT equipment; and manage IT assets.

This fully onsite, long-term contract role offers a standard 40-hour week, paid holidays, and competitive compensation. Candidates with an Active Secret Clearance and CompTIA Security+ certification will be prioritized.

Qualifications

• Active Secret Clearance (or higher).
• CompTIA Security+ certification.
• 2+ years IT support experience.
• Experience with desktop support, troubleshooting, and asset management.
• Strong communication and customer service skills.
• Ability to lift and move IT equipment as needed.

Responsibilities

• Provide desktop and technical support to end users.
• Troubleshoot hardware, software, printers, and connectivity issues.
• Install, configure, and replace IT equipment.
• Manage IT assets, inventory, and related data records.
• Deliver excellent customer service and timely issue resolution.

Skills

Active Secret Clearance (or higher)

CompTIA Security+ certification

2+ years IT support experience

Desktop support

Troubleshooting

Asset management

Strong communication

Customer service

Lifting IT equipment

Job description

Location: Goose Creek, SC (Onsite)

Type: Long-Term Contract

Overview

Seeking a Desktop Support Specialist to provide hands-on technical support in a secure enterprise environment. Responsibilities include end-user support, hardware and software troubleshooting, equipment deployment, and IT asset management.

Responsibilities

• Provide desktop and technical support to end users.
• Troubleshoot hardware, software, printers, and connectivity issues.
• Install, configure, and replace IT equipment.
• Manage IT assets, inventory, and related data records.
• Deliver excellent customer service and timely issue resolution.

Required Qualifications

• Active Secret Clearance (or higher).
• CompTIA Security+ certification.
• 2+ years of IT support experience.
• Experience with desktop support, troubleshooting, and asset management.
• Strong communication and customer service skills.
• Ability to lift and move IT equipment as needed.

Work Environment

• Fully onsite in the Goose Creek/Charleston, SC area.
• Stable, long-term opportunity supporting a large enterprise IT program.
• Standard 40-hour work week with strong work-life balance.
• Paid federal holidays, PTO, and sick leave.

Job Type & Location

This is a Contract position based out of Goose Creek, SC.

Pay And Benefits

The pay range for this position is $35.00 - $38.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Goose Creek,SC. Application Deadline This position is anticipated to close on Sep 30, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.