IT Field Support Technician

Find Great People | FGP; Greenville, Spartanburg, Anderson (SC, SC, IN); On-site; USD 50,000 - 60,000; Full time

Job summary

A trusted IT service provider in Upstate SC is seeking an IT Field Support Technician. This entry-level role involves on-site support, client communication, and opportunities for growth within a supportive IT team. Ideal for those eager to start their IT career.

Benefits

Paid Time Off

Company Vehicle for Work Travel

Opportunity to Learn and Grow

Qualifications

• 1-2 years of customer service or help desk experience.
• Professional appearance and demeanor for client-facing role.

Responsibilities

• Perform on-site computer installations and replacements.
• Communicate professionally with clients.
• Support clients remotely when needed.

Skills

Customer Service

Organizational Skills

Problem-Solving

Initiative

Interest in IT

Education

CompTIA A+

Associate’s Degree

Bachelor’s Degree

Tools

Windows

Microsoft Products

Job description

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Find Great People | FGP provided pay range

This range is provided by Find Great People | FGP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $60,000.00/yr

Direct message the job poster from Find Great People | FGP

Technical Recruiter at Find Great People

Summary:

Our client, a trusted IT service provider serving clients across the Upstate SC region, is seeking an IT Field Support Technician. With decades-long relationships and a strong reputation for customer service, they specialize in delivering hands-on IT support with a personal touch. This is a client-facing role, ideal for someone early in their career who is eager to gain IT experience and learn on the job.

Key Responsibilities:

• Perform on-site computer installations and replacements for long-standing clients.
• Communicate professionally with clients and represent the company’s reputation with integrity.
• Learn and follow established procedures and documentation practices.
• Occasionally assist with light wiring or camera setups.
• Use company vehicle for travel to client sites throughout the Upstate.
• Answer phones and support clients remotely when needed.

Ideal Candidate Qualifications:

• 1–2 years of customer service or help desk experience.
• Strong organizational skills; able to manage time and follow directions with minimal supervision.
• Professional appearance and demeanor—this is a client-facing role.
• CompTIA A+, Associate’s, or Bachelor’s degree preferred.
• Interest in IT and willingness to learn; experience with Windows & Microsoft products.
• Ability to troubleshoot and problem-solve using available resources (e.g., vendor tech support).
• Comfortable working independently in the field and taking initiative.
• Paid time off and holidays.
• Company vehicle for work-related travel.
• Opportunity to learn and grow within a supportive, well-established IT team.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Technology, Information and Media

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