IT Field Support Associate — On-Site Tech Champion

CA Department of Corrections & Rehabilitation; California; On-site; USD 55,000 - 100,000; Full time

Job summary

CA Department of Corrections & Rehabilitation's California Medical Facility in Vacaville seeks an Information Technology Associate to deliver face-to-face IT support, hands-on end-user device, printer and network equipment troubleshooting, and basic help desk services.

Under supervision, the ITA will be part of the Enterprise Information Services team, with in-office duties in Solano County and possible teleworking discussed during interview; candidate must reside in California.

Qualifications

• Face-to-face, hands-on support of end-user devices, printers, and networking equipment.
• Provide first-level IT help desk support.

Responsibilities

• Assist users with IT issues and training as needed.
• Work within the CDCR Enterprise Information Services team to deliver IT service delivery.

Job description

CA Department of Corrections & Rehabilitation's California Medical Facility in Vacaville seeks an Information Technology Associate to deliver face-to-face IT support, hands-on end-user device, printer and network equipment troubleshooting, and basic help desk services.

Under supervision, the ITA will be part of the Enterprise Information Services team, with in-office duties in Solano County and possible teleworking discussed during interview; candidate must reside in California.