IT Field Support Specialist — In-Office Role

CA Department of Corrections & Rehabilitation; Monterey (CA); On-site; USD 73,000 - 118,000; Full time

Job summary

California Department of Corrections and Rehabilitation (CDCR) in Soledad, Monterey County, seeks an Information Technology Specialist I to deliver advanced PC support and network connectivity. The role requires in-person duties at the Correctional Training Facility and reports to the IT Supervisor II.

Training and development opportunities are available, with a focus on improving IT service delivery for programs across the department.

Qualifications

• Minimum Requirements are defined in the Class Specification.

Responsibilities

• Provide advanced PC support and network connectivity.
• Lead first-line PC workstation installation, diagnostics, and resolution; include training and customer support.
• Assist in planning, researching, and evaluating new technology and products for use in the current environment.
• Communicate technical information effectively to customers, including non-technical users.

Job description

California Department of Corrections and Rehabilitation (CDCR) in Soledad, Monterey County, seeks an Information Technology Specialist I to deliver advanced PC support and network connectivity. The role requires in-person duties at the Correctional Training Facility and reports to the IT Supervisor II.

Training and development opportunities are available, with a focus on improving IT service delivery for programs across the department.