IT Field Support Analyst (San Antonio, TX)

Paladin Consulting; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Paladin Consulting is seeking an IT Field Support Analyst for an onsite role in San Antonio, TX. This 4-month contract offers a chance to be part of a supportive team, emphasizing technical skills and customer service. Ideal candidates will have 5+ years of experience and familiarity with MS Intune, along with a proactive approach to problem-solving.

Qualifications

• 5+ years of experience required.
• Good customer service skills are essential.
• Experience in banking or law firm support is preferred.

Responsibilities

• Providing general desktop support.
• Supporting the corporate office mostly independently.
• Managing hardware/software support.

Skills

MS Intune

Ticketing Systems

MS Office Suite

Good technical skills

Good customer service

Experience with Apple or iOS

Adobe Acrobat

Education

Bachelor's degree preferred

5 years extra experience if no degree

Job description

Paladin Consulting is currently hiring a IT Field Support Analyst to join our team working onsite at our client's office located in San Antonio, TX.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: IT Field Support Analyst
Work Location: San Antonio, TX
Duration: 4 month contract with option to extend or hire
Education/Experience Required: 5+ years of experience; MS Intune, Ticketing Systems, MS Office Suite
Hours: M-F 8am - 5pm

Job Description & Responsibilities :

• Supporting the corporate office
• Working mostly independent but will have a virtual team of support as well
• General desk top support
• Hardware/software support

Skills & Qualifications :

• 5+ years of experience
• bachelor's degree preferred, if no degree, they will need 5 years extra experience
• Software Skills: MS Intune, Ticketing Systems, MS Office Suite
• Good technical skills
• Good customer service
• banking or law firm support work preferred
• experience with Apple or iOS
• Adobe Acrobat

For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin Consulting is an EEOC employer.