Desktop & Mobile Support Specialist 1 - IT/Networking/Hardware - Analysts

Comforcehealth; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is hiring a Tier 1 Mac and iOS Support Specialist in San Antonio for a contract position. You will handle hardware setup, provide user training, and document troubleshooting procedures. Ideal candidates will have experience with Apple products and mobile solutions. Immediate applications are encouraged!

Benefits

Medical & pharmacy coverage

Dental/vision insurance

401(k)

Flexible spending account (FSA)

Short term and Long term Disability

Employee Assistance Program (EAP)

Qualifications

• Troubleshooting mobile devices.
• Experience working with Apple Products and as a Service Desk or technical support individual.
• Familiarity with mobile device solutions (Mac/ iOS).

Responsibilities

• Unpacking and configuring new hardware.
• Provide end user training on basic use and functionality of supported devices and software.
• Documentation and training of troubleshooting guides and installation procedures.

Skills

Troubleshooting mobile devices

Experience working with Apple Products

Familiarity with mobile device solutions (Mac/ iOS)

Microsoft Intune

Job description

Desktop & Mobile Support Specialist 1 - IT/Networking/Hardware

Job ID: 1000459 San Antonio , Texas Job Type: Contract Added - 06/04/25

Job Description

Innova Solutions has a client that is immediately hiring for
Tier 1 Mac and iOS Support

Position type: Full-time (Contract)
Duration: 2 Months
Location: San Antonio, TX (Onsite)

As a Tier 1 Mac and iOS Support, you will be:
• Unpacking and configuring new hardware.
• Provide end user training on basic use and functionality of supported devices and software.
• Documentation and training of troubleshooting guides and installation procedures.
• Provide equipment relocations for desktop computers, laptop computers and computer peripherals
• Research, identify and develop alternative solutions when new problems are encountered.
• Fully document all interactions in the ticketing system.
• Maintain technical skills through independent research.

The ideal candidate will have:

• Troubleshooting mobile devices.
• Experience working with Apple Products and as a Service Desk or technical support individual
• Familiarity with mobile device solutions (Mac/ iOS)
• Microsoft Intune

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.
ASK ME HOW.
Thank you!

Arnab Show
470-845-2939
[e-mail]

PAY RANGE AND BENEFITS:
Pay Range: $20.00 - $22.00 per hour
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits:
Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:
Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America’s Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website:
https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [e-mail] or [phone]. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Thank You!
Team Innova Solutions

Job ID: 1000459 San Antonio , Texas Job Type: Contract Added - 06/04/25