IT Field Service Technician II

SIXT; Fort Lauderdale (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

Paid Time Off & Sick Leave

Career Growth

Exclusive Employee Rentals

Collaborative Culture

Professional Development & Perks

Job summary

SIXT is seeking an experienced IT Field Service Technician II to lead technology installations and deployments across our North American branch network. You will own complex IT setups, troubleshoot network and hardware issues, and support opening new SIXT locations.

You will coordinate with contractors, provide Tier 2 on-site support, and maintain network diagrams and inventories while traveling 40–50% to support new and existing SIXT locations.

Qualifications

• 4+ years of hands-on IT field services, systems administration, or similar roles.
• Experience with IT equipment installations, cabling, network diagrams, and documentation.
• Intermediate networking knowledge: VLANs, switches, Wi‑Fi, firewall basics, connectivity troubleshooting.
• Experience with Microsoft 365 and Intune; CCNA/CompTIA certs are a plus.
• Ability to coordinate with contractors/vendors and guide junior technicians.
• Valid driver's license and ability to travel 40–50% nationwide.

Responsibilities

• Lead IT installations at new SIXT locations, from cabling to network testing.
• Configure and troubleshoot switches, Wi‑Fi access points, printers, and routers.
• Perform network connectivity testing, VLAN validation, and firewall checks.
• Coordinate with third-party contractors and vendors during site deployments.
• Provide Tier 2 on-site support and escalation for technicians.
• Maintain accurate site docs: diagrams, IP configs, cable maps, inventories, checklists.

Skills

IT field experience

Hardware installation & cabling

Networking & troubleshooting

Systems & certifications

Leadership & coordination

Travel & flexibility

Education

CompTIA Network+

CCNA

CompTIA A+

Tools

Lancom

Cisco

Meraki

Microsoft 365

Intune

CompTIA Network+

Job description

SIXT is looking for an experienced IT Field Service Technician II to lead technology installations and deployments across our growing North American branch network. In this hands‑on role, you will take ownership of complex IT setups, troubleshoot network and hardware issues, and support the successful opening of new SIXT locations. You will work closely with our IT teams, coordinate with contractors, and provide technical guidance to Field Service Technicians. This position requires 40–50% nationwide travel and the ability to work independently in a fast‑paced environment.

YOUR ROLE AT SIXT

You will lead IT installations at new SIXT locations, coordinating everything from cabling and equipment setup to network testing and successful branch openings

You will configure and troubleshoot switches, Wi‑Fi access points, printers, Lancom routers, and other network equipment in collaboration with the Network & Systems team

You will perform network connectivity testing, verify VLAN configurations, validate firewall settings, and troubleshoot complex hardware and connectivity issues

You will coordinate with third‑party contractors, electricians, and vendors during site walkthroughs, cabling installations, and technology deployments

You will provide Tier 2 on‑site technical support, serve as an escalation point for IT Field Service Technician I, and help identify and resolve recurring technical issues

You will maintain accurate site documentation, including network diagrams, IP configurations, cable maps, hardware inventories, and installation checklists while coordinating with IT teams for ongoing branch support

YOUR SKILLS MATTER

IT Field Experience You have 4+ years of hands‑on experience in IT field services, systems administration, or a similar technical role, with the ability to independently manage technology installations at commercial locations

Hardware Installation & Cabling You have experience with structured cabling standards, IT equipment installations, and creating or interpreting network diagrams, cable maps, and technical documentation

Networking & Troubleshooting You have intermediate networking knowledge, including VLAN configuration, switch setup, Wi‑Fi deployment, firewall fundamentals, and resolving complex connectivity issues

Systems & Certifications You have experience with Microsoft 365 and Intune, along with CompTIA Network+ or equivalent knowledge, while CompTIA A+, CCNA, and experience with Lancom, Cisco, or Meraki are considered a plus

Leadership & Coordination You have experience coordinating with contractors and vendors, guiding junior technicians, and working independently to complete technical projects, preferably in a multi‑site retail or hospitality environment

Travel & Flexibility You have a valid driver's license and the flexibility to travel 40–50% nationwide to support new branch openings and existing SIXT locations

WHAT WE OFFER

Comprehensive Health Insurance Medical, dental, and vision coverage, along with life insurance and wellness benefits

Paid Time Off & Sick Leave Generous paid time off and sick leave to support your work‑life balance

Career Growth Opportunities to develop your career within a growing global organization

Exclusive Employee Rentals Special discounts on SIXT vehicle rentals for employees

Collaborative Culture Work alongside supportive teams in an international environment

Professional Development & Additional Perks Opportunities to expand your technical skills, a 401(k) with company match, and additional employee discounts

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries at 2,000 rental stations. At SIXT, top‑tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long‑term stability and align our corporate strategy with foresight.