IT FIELD SERVICE TECHNICIAN

Stem Xpert; Charlotte (NC); On-site; USD 22,041; Full time

Benefits offered by this job

Good mileage reimbursement

Biweekly pay for approved hours

Job summary

A technology service provider is seeking a Field Service Technician/Computer Driving Technician in Charlotte, NC. The role involves traveling to customer locations to repair and troubleshoot computers, requiring an A+ Certification and experience with laptops and desktops. You will need your own vehicle and be prepared for extensive driving. The pay is $16.00 per hour with additional mileage reimbursement. Commitment to the role and a professional demeanor are essential.

Qualifications

• A+ Certification is mandatory (training/expired status accepted).
• Dell or other product manufacturer certification is a plus.
• Good experience with laptops and desktops.
• Experience with break/fix is required.

Responsibilities

• Drive to various customer locations from the pickup parts location.
• Visit business offices and homes to repair computers, desktops, laptops and printers.
• Use own vehicle to travel for customer service.
• Work primarily with Dell products, previous experience is a plus.
• Travel within a radius of 50 to 70 miles.
• Maintain a professional appearance and manner of speaking.
• Prepare for overtime work and extensive driving.

Skills

A+ Certification

Experience with laptops and desktops

Break/fix experience

Job description

TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client's requirements and span the services spectrum from Application Development/Maintenance, testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry oriented Business Process. Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value, knowledge-based work. Combining applications, platforms, infrastructure, knowledge processes, and domain expertise allows us to deliver greater efficiency and innovative business capabilities.

Job Description

Job Details

• Title: Field Service Technician/Computer Driving Technician
• Location: Charlotte, NC (We hire for many locations in the US)
• Type of Job: Long term Contract/Contract to permanent
• Pay rate: $16.00 per hour

Responsibilities

• Drive to various customer locations from the pickup parts location.
• Visit both business offices and homes to repair, troubleshoot and break-fix computers, desktops, laptops and printers.
• Use own vehicle to travel and provide service to customers.
• Work primarily with Dell products (previous experience is plus).
• Travel within a radius of 50 to 70 miles from the pickup parts location.
• Maintain a professional appearance and manner of speaking.
• Prepare for overtime work and extensive driving (250-350 miles per week).

Required Skills

• A+ Certification is mandatory (training/expired status accepted).
• Dell or any other product manufacturer certification is a plus.
• Good experience with laptops and desktops.
• Experience with break/fix is required.

Important Points

• Once the job is offered, a background check and driving record review will be conducted.
• Completion of Dell certification training (online) is required.
• Contract agreement terms and conditions apply.
• Pay will be paid biweekly for approved hours.
• Mileage will be reimbursed – contact me to discuss details.
• A plan must be in place for a backup vehicle if your primary car breaks down.

Pay Details / Other Details

• Standard pay rate with good mileage reimbursement.
• We seek commitment technicians who can be an asset to the company.
• Feedback is typically provided within 48 hours of application.
• Please mention the best time to call you when submitting your profile.