field service technician

Stem Xpert; Troy (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Biweekly pay

Mileage reimbursement

Free Dell certification training

Job summary

A leading technical service provider in Michigan is seeking a Desktop Support/Field Service Technician to travel to customer locations for repairs and troubleshooting of computers and printers. The ideal candidate must have A+ Certification, experience with Dell products, and be willing to drive extensively. This role offers a long-term contract with mileage reimbursement, and candidates should be professional in conduct. Commitment and reliability are essential for success in this position.

Qualifications

• A+ Certification is mandatory (Training/expired status accepted).
• Experience working on laptops and desktops is mandatory.
• Good experience on Break/Fix is required.
• Experience with break/fix scenarios is required.

Responsibilities

• Drive to customer locations to repair computers, desktops, laptops, and printers.
• Work primarily with Dell products; prior experience is a plus.
• Maintain professionalism in speech and attire.
• Occasional overtime and extensive driving (approx. 300 miles per week) are expected.

Skills

A+ Certification

Experience with Dell products

Experience with laptops and desktops

Break/Fix experience

Job description

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client’s requirements and span the services spectrum from Application Development/Maintenance, testing, ...

Job Description

Hi, I am Narendra (technical recruiter) always look for potential candidates like you. Let me know if you are interested and available for the project.

Job Details:

• Title: Desktop Support/Field Service Technician/Computer Driving Technician.
• Type of Job: Long term Contract/Contract to permanent

Job Role/Duties:

• If a driving job to various location of the customers from the pickup parts location which is the location mentioned in the job.
• Need to visit both business offices and houses to repair/troubleshoot/Break-fix Computer/Desktops/Laptops/Printers.
• You need to use your own car to travel in the job to provide service to the customers.
• You will be working mostly for Dell products – (So previous experience will be Plus).
• You will be travelling in the radius of 50 to 70 miles from the Pickup parts location.
• Need to be very professional at work in the way of speaking and the attire.
• You have to be ready for overtime work and extensive driving (300 miles per week)

Required Skills:

• A+ Certification is mandatory (Training/expired status is also accepted.)
• Dell or any product manufacture certification is a plus.
• Good experience working on Laptops and desktops is mandatory.
• Good experience on Break/Fix is required.

IMPORTANT POINTS:

• Once the job is offered you have to undergo background check process along with the driving record.
• You need to take the Dell certifications training (Online) and complete the certifications - free.
• You have to be ready for contract agreement with the terms and conditions of the company.
• Pay will be paid biweekly for the hours approved.
• Mileage will be reimbursed – contact me to speak about it.
• You need to plan for your backup vehicle if your car breaks down.

Qualifications

Pay Details/Other details:

• We have standard pay rate and good mileage reimbursement.
• We are looking for commitment technicians who can be an asset to the company.
• It takes 48 hours to get a feedback for every job you apply.
• Mention the best time to call you while you are sending your profile.

Additional Information