Computer Service Technician/Field Service Technician

Stem Xpert; Akron (OH); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Mileage reimbursement

Online Dell certification training

Job summary

Stem Xpert is looking for a Desktop Support/Field Service Technician in Akron, Ohio. This contract position involves traveling to customer locations to repair and troubleshoot computer systems, primarily dealing with Dell products.

Successful candidates will have an A+ Certification and substantial experience with laptops and desktops. The role demands professional skills, readiness for overtime, and extensive driving. Mileage reimbursement is available, and there will be a requirement for background checks.

Qualifications

• A+ Certification is mandatory (training or expired status accepted).
• Good experience working on laptops and desktops is required.
• Experience in Break/Fix is necessary.

Responsibilities

• Travel to customer locations to repair and troubleshoot computers.
• Visit both business offices and homes for service.
• Use own vehicle for travel to provide customer service.

Skills

A+ Certification

Experience with Laptops and Desktops

Break/Fix experience

Tools

Dell Certification

Job description

Company Description

TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance, testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry oriented Business Process. Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value, knowledge based work. Combining applications, platforms, infrastructure, knowledge processes, and domain expertise allows us to deliver greater efficiencies and innovative business capabilities.

Job Details

Title: Desktop Support/Field Service Technician/Computer Driving Technician

Location: Ohio, OH (we hire for many locations in US)

Type of Job: Long term Contract/Contract to permanent

Job Role/Duties

• If a driving job to various location of the customers from the pickup parts location which is the location mentioned in the job.
• Need to visit both business offices and houses to repair/troubleshoot/Break-fix Computer/Desktops/Laptops/Printers.
• Use own car to travel in the job to provide service to the customers.
• Will be working mostly for Dell products – (So previous experience will be Plus).
• Will be travelling in the radius of 50 to 70 miles from the Pickup parts location.
• Need to be very professional at work in the way of speaking and the attire.
• Ready for overtime work and extensive driving (300 miles per week).

Required Skills

• A+ Certification is mandatory (Training/expired status is also accepted.)
• Dell or any product manufacture certification is a plus.
• Good experience working on Laptops and desktops is mandatory.
• Good experience on Break/Fix is required.

Important Points

• Once the job is offered you have to undergo background check process along with the driving record.
• You need to take the Dell certifications training (Online) and complete the certifications - free.
• You have to be ready for contract agreement with the terms and conditions of the company.
• Pay will be paid biweekly for the hours approved.
• Mileage will be reimbursed – contact me to speak about it.
• You need to plan for your backup vehicle if your car breaks down.
• We have standard pay rate and good mileage reimbursement.
• We are looking for commitment technicians who can be an asset to the company.
• It takes 48 hours to get a feedback for every job you apply.
• Mention the best time to call you while you are sending your profile.