dell driving techician/field service technician

Stem Xpert; Detroit (MI); On-site; USD 24,797,000 - 41,328,000; Full time

Job summary

A technology service provider is seeking a full-time Desktop Support/Field Service Technician to drive to various customer locations across the US. The role requires visiting business offices and homes to repair and troubleshoot Dell products, with a mandatory A+ Certification. The technician must use their own vehicle for travel, maintaining a professional demeanor. Excellent opportunities for committed individuals looking for a long-term engagement.

Qualifications

• A+ Certification is mandatory, expired status accepted.
• Good experience working on laptops and desktops is required.
• Experience with break/fix tasks is essential.
• Experience with break/fix is required.

Responsibilities

• Drive to customer locations to repair and troubleshoot computers.
• Visit business offices and residential homes for repairs.
• Maintain a professional manner during interactions.
• Travel within a radius of 50–70 miles from the pickup parts location.
• Be prepared for overtime work and extensive driving (approximately 300 miles per week).

Skills

A+ Certification

Experience with break/fix

Experience working on laptops and desktops

Break/Fix experience

Tools

Dell products certification

Job description

dell driving techician/field service technician

Full-time

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines client insights, strategy, design, software engineering, and systems integration. Our tightly integrated offerings are tailored to each client’s requirements and span the services spectrum from application development/maintenance, testing, and more.

Job Details:

Title: Desktop Support/Field Service Technician/Computer Driving Technician.

Location: MOONACHIE, NJ (we hire for many locations in the US).

Type of Job: Long term Contract / Contract to permanent.

Job Role/Duties:

• Drive to various customer locations from the pickup parts location.
• Visit both business offices and residential homes to repair, troubleshoot, and break‑fix computers, desktops, laptops, and printers.
• Use your own car to travel to customer sites.
• Work primarily with Dell products – prior experience is a plus.
• Travel within a radius of 50–70 miles from the pickup parts location.
• Maintain a professional manner of speaking and attire.
• Be ready for overtime work and extensive driving (approximately 300 miles per week).

Required Skills:

• A+ Certification is mandatory (training or expired status is also accepted).
• Dell or other manufacturer certifications are a plus.
• Good experience working on laptops and desktops is mandatory.
• Experience with break/fix is required.

IMPORTANT POINTS:

• Background check and driving record review will be required once the job is offered.
• Completion of Dell certification training (online) is required – free of charge.
• Contract agreement terms and conditions apply.
• Pay will be paid biweekly for approved hours.
• Mileage will be reimbursed.
• Plan for a backup vehicle if your car breaks down.

Pay Details / Other Details:

• Standard pay rate and good mileage reimbursement.
• We seek committed technicians who can be an asset to the company.
• Feedback is typically provided within 48 hours of each job application.