IT Facilities Technician, Data Center Operations, Tucson, AZ, Onsite

Raytheon; Tucson (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) match

Flexible work schedules

Paid time off and holidays

Job summary

Raytheon is seeking a Data Center/IT Facilities Technician in Tucson, AZ, to maintain operations and documentation within the Data Center.

This role involves managing infrastructure, coordinating with vendors, and ensuring compliance with security standards. Candidates must hold a relevant degree and have experience in Data Center management with a Secret security clearance. Benefits include relocation assistance and comprehensive insurance options.

Qualifications

• Minimum of 2 years of relevant experience in Data Centre management.
• Active and transferable U.S. government‑issued Secret security clearance.
• Experience managing Digital Technology infrastructure.

Responsibilities

• Facilitate inter-team communication and maintain documentation.
• Serve as Digital Technology point of contact for Facilities issues.
• Provide input to Data Center metrics for operation review.
• Lead standard processes for Data Center compliance.

Skills

Data Center management

Digital Technology infrastructure

Networking

Customer service skills

Oral and written communication

Education

University degree or equivalent experience

Tools

Visio

Job description

Position Overview

Data Center/IT Facilities Technician – Senior Analyst Information & Workplace Services (P2). Onsite role located in Tucson, AZ with RTX.

Location

US-AZ-TUCSON-918 ~ 1151 E Hermans Rd ~ DATA CTR 918.

Security Clearance

Active and transferable U.S. government‑issued Secret security clearance required prior to start date. U.S. citizenship is required.

Responsibilities

• Facilitate inter‑team communication and maintain clear documentation of Data Center details to support smooth project growth.
• Serve as the primary Digital Technology point of contact for all Facilities related issues within and affecting the Data Center.
• Provide input to the Data Center metrics for the Monthly Operation Review and annual Digital Technology Facilities capital budget.
• Review Data Center environmental monitoring strategy with Facilities, including:
  • Off‑hour emergency response
  • Power outage support
  • Temperature monitoring
  • Under‑floor water and fire detection
• Meet weekly or as needed with management to update Data Center schedules, issues, and outages.
• Lead standard processes for the Data Center, including:
  • Data Center naming conventions
  • Access control
  • Server inventory
  • Change control for Data Center related activities
  • Disaster plans and policies, including escalation processes
• Provide escorting for planned and unplanned Facilities events/projects.
• Maintain smooth operation of Data Center services, planning, evaluating, coordinating, and performing installation or reconfiguration of Data Center racks.
• Maintain Data Center management software platform.
• Prepare or ensure existence of appropriate Data Center documentation, including operational instructions, technical diagrams, and other documents; create new documentation when necessary.
• Provide regular monitoring and analysis regarding short‑ and long‑range planning for in‑house systems.
• Assist with coordination of third‑party maintenance for Data Center equipment or vendor support.
• Work with program engineers to resolve Data Center problems in tactical environments.
• Mentor, train, and share knowledge to support overall performance and capability of the technical team.
• Willingness and availability to work outside normal business hours, including evenings and weekends, as needed.
• Work under general supervision and follow established procedures.
• Obtain Security+ and Network+ certifications within six months if not already held.

Qualifications – Must Have

• University degree or equivalent experience and minimum 2 years of relevant experience, or an advanced degree in a related field.
• Experience managing Data Centers, including Digital Technology infrastructure, networking, and facilities infrastructure.
• Active and transferable U.S. government‑issued Secret security clearance and U.S. citizenship.

Qualifications – Preferred

• Experience with access control lists, security posture, and vendor best practices.
• Experience with Visio diagramming and design capabilities.
• Willingness and availability to travel domestically as needed.
• Effective customer service skills, including oral and written communication.
• Ability to work under time constraints.
• Experience with classified computing and ICD‑705 and NISPOM Chapter 8.

Benefits / Relocation

• Relocation eligibility per company policy criteria.
• Eligible for medical, dental, vision, life insurance, short‑term and long‑term disability, and 401(k) match.
• Flexible work schedules and employee assistance program.
• Parental leave, paid time off, and holidays.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.