IT Facilities Technician, Data Center Operations, Tucson, AZ, Onsite

Prattwhitney; Tucson (AZ); On-site; USD 68,900 - 131,100; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) matching

Flexible spending accounts

Paid time off and holidays

Job summary

Prattwhitney is looking for a Data Center/IT Facilities Technician in Tucson, AZ. The role requires managing operations and ensuring the smooth functioning of IT facilities, requiring a university degree and at least 2 years of experience. Candidates must possess a Secret Security Clearance and effective communication skills.

This onsite position involves collaboration with team members and vendors, mentoring technical staff, and ensuring compliance with safety and security standards. Benefits include a comprehensive healthcare package and flexible work schedules.

Qualifications

• Minimum 2 years of relevant experience in Data Centers.
• Active Secret Security Clearance required prior to start.
• Experience with access control lists and vendor best practices.

Responsibilities

• Coordinate inter-team communication for Data Center operations.
• Act as primary contact for facilities related issues.
• Maintain standard processes and documentation.

Skills

Managing Data Centers

Customer service skills

Written communication

Network infrastructure

Effective communication

Education

University degree or equivalent experience

Tools

Visio

Job description

Job Overview

Position: Data Center/IT Facilities Technician (Senior Analyst Information & Workplace Services, P2) – Raytheon Digital Technology – Classified Infrastructure Services, Tucson, AZ (Onsite)

Location: 918 ~ 1151 E Hermans Rd, DATA CTR 918. Role type: Onsite. U.S. Citizen required. Security clearance: Secret – current required.

Salary range: 68,900 USD - 131,100 USD.

Responsibilities

• Coordinate inter‑team communication and documentation for Data Center operations.
• Act as primary Digital Technology point of contact for facilities related issues within and affecting the Data Center.
• Provide input for the Monthly Operation Review metric and yearly input for the Digital Technology Facilities capital budget.
• Review environmental monitoring strategy: off‑hour emergency response, power outage support, temperature monitoring, under‑floor water and fire detection.
• Meet weekly or as needed with management to update Data Center schedules, issues, and outages.
• Maintain standard processes: naming conventions, access control, server inventory, change control, disaster plans and policies, escalation processes.
• Provide escorting for planned and unplanned facilities events/projects.
• Maintain smooth operation of Data Center services and perform installation/reconfiguration of racks.
• Maintain Data Center management software platform and documentation (operational instructions, technical diagrams).
• Monitor and analyze short‑ and long‑term planning for in‑house systems.
• Coordinate third‑party maintenance and vendor support.
• Work with program engineers to resolve Data Center problems in tactical environments.
• Mentor, train, and share knowledge with technical team.
• Work outside normal business hours (evenings and weekends) as needed.

Qualifications

• University degree or equivalent experience and minimum 2 years of prior relevant experience (advanced degree preferred).
• Experience managing Data Centers, including Digital Technology infrastructure, networking, and facilities infrastructure.
• Active, transferable U.S. government issued Secret Security Clearance required prior to start date. U.S. citizenship required.
• Experience with access control lists, security posture, and vendor best practices.
• Experience with Visio diagramming and design capabilities.
• Willingness and availability to travel domestically as needed.
• Effective customer service skills and written communication.
• Ability to work under time constraints.
• Experience with classified computing and ICD705 and NISPOM Chapter8.

Preferred Certifications

• Security+ certification
• Net+ certification

Benefits

Employee benefits include medical, dental, vision, life insurance, short‑term and long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off and holidays. This role also provides eligibility for annual incentive compensation depending on level and company policy.

Employment Conditions

Relocation eligible per company policy. Onsite role at Tucson, AZ. Work hours: normal business hours with required evenings/weekends. Must obtain Security+ and Net+ within six months if not yet certified.

Equal Opportunity Employment

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.