IT ERP Manager - Hybrid

TAPCO (Traffic and Parking Control Co., LLC); Brown Deer (WI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation & personal time

Parental leave – 4 weeks

401K with company match

Short-term disability

Job summary

TAPCO is seeking an IT ERP Manager to own and optimize Dynamics 365 Business Central across multiple entities. You will drive project delivery, system stabilization, and data integrity for manufacturing, supply chain, and accounting processes.

You will collaborate with vendors and stakeholders to implement best practices, lead a small ERP team, and ensure reliable ERP solutions that generate measurable business improvements.

Qualifications

• Bachelor’s degree in IT, MIS, or equivalent experience.
• 5+ years of ERP experience in manufacturing.
• 3+ years with Microsoft Dynamics 365 Business Central.

Responsibilities

• Own the Dynamics 365 BC ERP platform across entities.
• Provide ERP design for manufacturing, planning, inventory, and accounting.
• Lead ERP projects and align deliverables with business outcomes.
• Manage stakeholders and translate priorities into ERP solutions.
• Lead a small ERP team and manage vendors to improve processes.
• Identify opportunities to reduce complexity and improve maintainability.

Skills

ERP leadership

Dynamics 365 BC

Stakeholder management

Project delivery

Vendor management

Manufacturing ERP

Education

Bachelor’s degree in IT

Tools

Navision

Power BI

EDI

Job description

What TAPCO has to offer you

• 10 Paid Holidays
• Paid Vacation and Personal Time (starting day one)
• Four Weeks of Paid Parental Leave with no waiting period
• 401K Plan with Employer Match (fully vested on day one)
• Company-Funded Short-Term Disability
• Pet, Health, Vision, and Dental insurance
• Quarterly Company Events and Lunches
• Have a say in TAPCO Happenings by joining the Fun or Safety Committee

What you will accomplish as a IT ERP Manager at TAPCO:

The IT ERP Manager is a hands-on leader responsible for the ownership, support, and continuous improvement of the company’s seven (7) Microsoft Dynamics 365 Business Central ERP instances across multiple business entities. This role ensures Business Central effectively supports manufacturing, supply chain planning, MRP, procurement, sales order management, inventory, accounting, and reporting. This role operates within a customized Business Central environment and requires quickly understanding existing system behavior, stabilizing operations, and partnering with vendors to incrementally align the platform with best practices. The position combines functional and technical ERP expertise, project delivery accountability, stakeholder management, ERP vendor management, and team leadership to deliver reliable ERP solutions and measurable business improvements.

Key Responsibilities:

• Own the Microsoft Dynamics 365 Business Central ERP platform and related applications and data integrations, ensuring system stability and availability. This includes hands-on involvement in project delivery, enhancements, customizations, support, and licensing
• Provide ERP design and configuration expertise for manufacturing operations, supply chain planning, MRP, inventory, purchasing, sales orders, shipments, invoicing, accounting processes and internal controls
• Lead ERP-related projects and enhancements from request through delivery, ensuring scope, timeline, adoption, and business outcomes are achieved
• Manage stakeholder relationships; translate business priorities into practical ERP solutions and clear delivery plans
• Lead, manage, and prioritize work for a small ERP team and manage ERP vendors and third-party solution partners to drive improvements and deliver results
• Analyze and understand existing system configurations and customizations; identify opportunities to reduce complexity, improve maintainability, and align to Business Central best practices
• Performs other duties as assigned

Qualifications and Experience

• Bachelor’s degree in Information Technology, Management Information Systems, or equivalent experience
• 5+ years of progressive ERP experience and expertise in a manufacturing environment, including 3+ years with Microsoft Dynamics 365 Business Central
• Demonstrated experience leading ERP projects or major enhancements, including requirements, solution design, testing, implementation, training, adoption, and support
• Experience with IT Incident, Problem and Change Management
• Experience managing a small ERP team, ERP vendors, consultants, and implementation partners to deliver quality outcomes, resolve issues, and meet agreed-upon priorities and commitments
• Strong stakeholder management skills with the ability to work directly with business users, managers, and directors to proactively manage expectations and deliver results
• Preferred experience with intercompany transactions, Mergers & Acquisitions and ERP consolidations
• Prior experience with Microsoft Navision and Microsoft Dynamics 365 Financials and Supply Chain Management a plus
• Preferred experience with Business Central add-ons and integrated solutions such as Avalara, Zeta docs, Lanham eShip, EDI, warehouse, and shipping systems, Paperless MV2 or similar MES solutions, Salesforce CRM, data warehouse and Power BI reporting

About Us

At TAPCO, we aim to enhance transportation and personal safety in our communities through innovative solutions and products. We are driven to save lives! Are you looking for a career where you can earn a great wage based on experience and performance, your contributions are recognized, and you will have growth potential? Then choose TAPCO!

As an EEO Employer, including Veterans and Individuals with Disabilities, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran or disability status or other acceptable taglines in all printed employment advertisements.