IT ERP Manager

TAPCO (Traffic and Parking Control Co., LLC); Wisconsin; On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation & Personal Time

Parental Leave (4 weeks)

401K with employer match

Short-Term Disability (company-funded)

Health, Vision, and Dental insurance

Company events & lunches

Employee committees (Fun or Safety)

Job summary

TAPCO is seeking an IT ERP Manager to own and optimize seven instances of Microsoft Dynamics 365 Business Central across multiple entities. You will ensure manufacturing, supply chain planning, MRP, procurement, sales orders, inventory, accounting, and reporting align with best practices.

This role blends functional and technical ERP expertise, vendor management, and team leadership to deliver reliable ERP solutions and measurable improvements.

Qualifications

• Bachelor's degree in IT/MIS or equivalent experience.
• 5+ years ERP experience in manufacturing, including 3+ years with Dynamics 365 Business Central.
• Demonstrated experience leading ERP projects from requirements to delivery and support.
• Experience IT Incident, Problem and Change Management.
• Experience managing a small ERP team, vendors, and implementation partners.

Responsibilities

• Own the Dynamics 365 Business Central ERP platform and related data integrations; oversee delivery, enhancements, support, and licensing.
• Provide ERP design and configuration for manufacturing operations, planning, MRP, inventory, and accounting processes.
• Lead ERP projects from request through delivery, ensuring scope, timelines, adoption, and outcomes.
• Manage stakeholder relationships; translate priorities into practical ERP solutions and clear delivery plans.
• Lead and prioritize work for the ERP team; manage vendors and partners to drive improvements.
• Analyze existing configurations to reduce complexity and align with best practices.
• Perform other duties as assigned.

Skills

ERP leadership

Stakeholder management

Project delivery

Manufacturing ERP

Incident & Change Mgmt

Education

Bachelor's degree in IT or MIS

Tools

Microsoft Dynamics 365 Business Central

Microsoft Navision

Avalara

Zetadocs

EDI

Power BI reporting

Salesforce CRM

Job description

What TAPCO has to offer you

• 10 Paid Holidays
• Paid Vacation and Personal Time (starting day one)
• Four Weeks of Paid Parental Leave with no waiting period
• 401K Plan with Employer Match (fully vested on day one)
• Company-Funded Short-Term Disability
• Health, Vision, and Dental insurance
• Quarterly Company Events and Lunches
• Have a say in TAPCO Happenings by joining the Fun or Safety Committee

What you will accomplish as a IT ERP Manager at TAPCO:

The IT ERP Manager is a hands-on leader responsible for the ownership, support, and continuous improvement of the company’s seven (7) Microsoft Dynamics 365 Business Central ERP instances across multiple business entities. This role ensures Business Central effectively supports manufacturing, supply chain planning, MRP, procurement, sales order management, inventory, accounting, and reporting. This role operates within a customized Business Central environment and requires quickly understanding existing system behavior, stabilizing operations, and partnering with vendors to incrementally align the platform with best practices. The position combines functional and technical ERP expertise, project delivery accountability, stakeholder management, ERP vendor management, and team leadership to deliver reliable ERP solutions and measurable business improvements.

Key Responsibilities:

• Own the Microsoft Dynamics 365 Business Central ERP platform and related applications and data integrations, ensuring system stability and availability. This includes hands-on involvement in project delivery, enhancements, customizations, support, and licensing
• Provide ERP design and configuration expertise for manufacturing operations, supply chain planning, MRP, inventory, purchasing, sales orders, shipments, invoicing, accounting processes and internal controls
• Lead ERP-related projects and enhancements from request through delivery, ensuring scope, timeline, adoption, and business outcomes are achieved
• Manage stakeholder relationships; translate business priorities into practical ERP solutions and clear delivery plans
• Lead, manage, and prioritize work for a small ERP team and manage ERP vendors and third-party solution partners to drive improvements and deliver results
• Analyze and understand existing system configurations and customizations; identify opportunities to reduce complexity, improve maintainability, and align to Business Central best practices
• Performs other duties as assigned

Qualifications and Experience

• Bachelor’s degree in Information Technology, Management Information Systems, or equivalent experience
• 5+ years of progressive ERP experience and expertise in a manufacturing environment, including 3+ years with Microsoft Dynamics 365 Business Central
• Demonstrated experience leading ERP projects or major enhancements, including requirements, solution design, testing, implementation, training, adoption, and support
• Experience with IT Incident, Problem and Change Management
• Experience managing a small ERP team, ERP vendors, consultants, and implementation partners to deliver quality outcomes, resolve issues, and meet agreed-upon priorities and commitments
• Strong stakeholder management skills with the ability to work directly with business users, managers, and directors to proactively manage expectations and deliver results
• Preferred experience with intercompany transactions, Mergers & Acquisitions and ERP consolidations
• Prior experience with Microsoft Navision and Microsoft Dynamics 365 Financials and Supply Chain Management a plus
• Preferred experience with Business Central add-ons and integrated solutions such as Avalara, Zetadocs, Lanham eShip, EDI, warehouse, and shipping systems, Paperless MV2 or similar MES solutions, Salesforce CRM, data warehouse and Power BI reporting

About Us

At TAPCO, we aim to enhance transportation and personal safety in our communities through innovative solutions and products. We are driven to save lives! Are you looking for a career where you can earn a great wage based on experience and performance, your contributions are recognized, and you will have growth potential? Then choose TAPCO!

As an EEO Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran or disability status or other acceptable taglines in all printed employment advertisements.

If any assistance is needed with the application process, please contact TAPCO HR at 800-236-4462