IT Epic OpTime Clinical Team Supervisor

Texas Health Huguley FWS; Altamonte Springs (FL); Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated IT Epic OpTime Clinical Team Supervisor to enhance patient care through effective system management. This role involves leading a team, managing workflows, and ensuring the implementation of Epic and third-party applications aligns with organizational goals. You will play a crucial role in improving patient outcomes and reducing costs while fostering a collaborative environment. If you have a passion for healthcare technology and a knack for problem-solving, this opportunity is perfect for you. Join a community that values holistic well-being and professional growth.

Benefits

Benefits from Day One

Whole Person Wellbeing Resources

Mental Health Resources and Support

Qualifications

• 5+ years documenting workflows and process improvements.
• Epic Certification or ability to obtain within 3 months.

Responsibilities

• Managing data and coordinating workflows with physicians.
• Leading a team of analysts in designing and supporting Epic applications.

Skills

Epic Proficiency

Microsoft Office

Problem-Solving Skills

Analytical Skills

Communication Skills

Education

College Degree in Business or IS

Ongoing Education Participation

Tools

Microsoft PowerPoint

Microsoft Visio

Job description

Job Description - IT Epic OpTime Clinical Team Supervisor (25013980)

Benefits and perks for you and your family:

• Benefits from Day One
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth means being part of a community that values holistic well-being, professional growth, and spiritual development. We aim to uplift others and serve through the Healing Ministry of Christ, valuing each individual's unique contributions. Together, we are stronger.

Shift: Full-time; Monday-Friday, 8am-5pm, with on-call responsibilities as per schedule

Job Location: Remote

The role you will contribute:

The Epic Clinical Team Supervisor needs a thorough understanding of system build and implementation, business problem analysis, and solution recommendation skills aligned with organizational goals. They ensure a secure, effective patient care system that improves outcomes, reduces costs, and enhances patient experience. Responsibilities include managing data, coordinating workflows with physicians and end users, and leading a team of analysts in designing, supporting, and testing Epic and third-party applications. Excellent communication skills across all levels of hospital staff are essential.

The value you will bring to the team:

• Proficiency or advanced knowledge of Epic, third-party solutions, and Microsoft Office
• Building collaborative relationships and capturing technical and business requirements
• Assessing workflows, identifying gaps, and developing future workflows
• Designing, configuring, and maintaining Epic system modules and documentation
• Developing and executing test scripts, performing testing, and documenting results
• Staying current with industry trends and ensuring software updates meet Epic standards
• Leading projects, providing technical guidance, and managing team performance
• Supporting applications and mentoring new employees
• Leading issue resolution and escalation, and managing customer requests
• Coaching staff, monitoring productivity, and ensuring safety standards

Qualifications:

• College Degree in business, IS, healthcare, or equivalent experience
• Ongoing education participation
• Leadership experience and ability to communicate technical concepts
• 5+ years documenting workflows and process improvements
• Epic Certification or ability to obtain within 3 months
• Proficiency in Microsoft Office, PowerPoint, Visio
• Strong problem-solving, analytical, and communication skills
• Ability to work independently, manage multiple projects, and learn rapidly
• Knowledge of HL7 concepts and healthcare applications environment
• Understanding of clinical, revenue cycle, business, or technical workflows preferred

Preferred Qualifications:

• 5+ years in clinical, revenue cycle, business, or technical roles
• Experience with EMR applications and implementations

Job Details

Organization: AdventHealth Information Technology

Location: CP AH HEADQUARTERS VIRTUAL, Altamonte Springs, FL