IT Engineer, Salesforce & Platform Strategy

Kansas State University; Manhattan (KS); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Kansas State University is seeking an IT Engineer for Salesforce and Platform Strategy to provide leadership on architecture, engineering, integration, security, and governance across KCCTO enterprise applications and cloud platforms. The role leads a technical team responsible for Cape, statewide systems, and modern cloud technologies.

The position emphasizes developing a technology roadmap, enforcing cybersecurity controls, and delivering scalable, reliable systems with strong CI/CD practices.

Qualifications

• Minimum qualifications include a high school diploma or equivalent.
• Seven years of technology leadership experience.
• Experience managing Salesforce or similar CRM platforms.

Responsibilities

• Lead enterprise application architecture and cloud platform design.
• Provide oversight to ensure alignment with security, performance, and disaster recovery.
• Evaluate emerging technologies and AI-enabled capabilities.
• Establish software engineering best practices supporting CI/CD and code quality.
• Develop a multi-year technology roadmap aligned with KCCTO priorities.
• Lead governance and cross-state collaboration activities.
• Supervise platform development teams and ensure effective operations.
• Oversee lifecycle management of enterprise applications and integrations.
• Deliver user training and create supporting documentation.
• Monitor performance, uptime, adoption, and support metrics.
• Ensure high-quality user support with ticketing and continuous improvement.

Skills

Enterprise architecture

Cloud platform design

Systems integration

API architecture

Identity management

CI/CD practices

Cybersecurity controls

Leadership

Tools

Salesforce

Cape

API gateways

Job description

Kansas State University

IT Engineer, Salesforce & Platform Strategy

About This Role

The Kansas Child Care Training Opportunities (KCCTO) team, within the College of Health and Human Sciences, is looking to hire an IT Engineer of Salesforce and Platform Strategy. This position will provide enterprise technology leadership for the architecture, engineering, integration, security, governance, and operational management of enterprise application platforms supporting KCCTO, including Cape, Kansas statewide early childhood professional development and workforce registry system. This role will be responsible for technology strategy, software delivery, systems integration, platform architecture, cybersecurity compliance, data governance, and lifecycle management while leading a technical team responsible for enterprise applications and cloud technologies. This position will report to K-State's Assistant Director of Business Systems.

Specific Duties Include, But Are Not Limited To

• Lead enterprise application architecture, cloud platform design, systems integration strategy, API architecture, identity management integration, and technical solution design
• Provide oversight to ensure solutions align with enterprise architecture standards, cybersecurity controls, performance requirements, scalability, disaster recovery, and operational resilience
• Evaluate emerging technologies, cloud services, enterprise software development frameworks, integration platforms, automation tools, and AI-enabled capabilities
• Establish software engineering best practices including version control, peer review, automated testing, and release governance in support of CI/CD development strategies and code quality standards
• Develop and maintain a multi-year technology roadmap aligned with KCCTO priorities, balancing user needs, funding constraints, and long-term sustainability
• Participate in governance boards and other state-level collaboration efforts
• Provide supervision, leadership, and direction to platform development, support functions, and team members
• Lead software lifecycle management including architecture, design, development, testing, deployment, release management, and ongoing maintenance
• Provide oversight for systems integration architecture including APIs, middleware, authentication, and data exchange
• Develop and deliver user training sessions and create supporting documentation and materials
• Monitor and report on system performance, uptime, adoption, and support metrics; identify trends and areas for improvement
• Ensure high-quality user support systems and processes are in place, including ticketing, response standards, and continuous improvement practices

About Us

• Kansas Child Care Training Opportunities, Inc. (KCCTO) is a statewide training office dedicated to providing quality, accessible, professional development opportunities to family childcare providers, childcare center staff, and other early education professionals throughout Kansas. KCCTO is a sponsored project of Kansas State University and the College of Health and Human Sciences. The mission of KCCTO is to ensure high-quality early education and care through professional development and support for those who work with and on behalf of young children. KCCTO is the current contracted agency by the Kansas Department for Children and Families (DCF) for the Infant-Toddler Specialist Network, the Early Childhood Workforce Professional Development Program, and the workforce registry, Cape.

The College of Health and Human Sciences inspires and prepares passionate and caring individuals for a meaningful life and career that promotes human well-being in the areas of consumer sciences, health sciences, and human sciences. Home to 16 undergraduate and 22 graduate programs, we provide students with the education and skills needed to make an impact in the lives of individuals, families, and communities.

For more information, visit https://www.hhs.k-state.edu/

Worksite Description

This position is hybrid eligible. Candidates must be located within a 3-hour radius of Manhattan, Kansas. Final work arrangement may be negotiated upon offer.

All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.

What You'll Need to Succeed

Minimum Qualifications

High school diploma (or equivalent)

Seven years of relevant experience in technology leadership, platform management, enterprise systems oversight, and/or experience managing Salesforce or similar CRM/enterprise platforms. Requirements may be met through a combination of education and experi