Salesforce Solution Architect

Kipp Inc; New York, Chicago (NY, IL); Remote; USD 155,000 - 170,000; Full time

Benefits offered by this job

Holiday & flexible PTO

Parental leave

Medical/dental/vision coverage

Wellness benefits

401K with match

Job summary

KIPP Foundation seeks a Salesforce Solution Architect to serve as the technical authority for our Salesforce platforms. You will lead architecture, design scalable solutions across NPSP, Nonprofit Cloud, and Experience Cloud, and govern integrations and DevOps practices across a national charity network.

You will collaborate with technology leadership, admins, developers, product owners, and partners to deliver sustainable solutions with strong governance and security.

Qualifications

• 8+ years of enterprise technology experience, with 3+ years specifically in a Salesforce Architect or Lead Developer role.
• Deep expertise in Salesforce architecture across Experience Cloud, Data Cloud, NPSP, and Nonprofit Cloud.
• Expert proficiency in Apex, LWC, Flows, SOQL/SOSL, Salesforce APIs, and enterprise integrations.
• Experience with LDV strategies, data modeling, migration planning, platform optimization, and Salesforce Well-Architected Framework principles.
• Hands-on experience with Agentforce, Einstein AI, Einstein Copilot, Prompt Builder, and AI-driven workflow automation.

Responsibilities

• Design scalable Salesforce solutions aligned with enterprise technology strategy and translate business requirements into durable architectures.
• Architect integrations across Salesforce, Azure, SQL Server, and third-party systems using REST/SOAP/Bulk APIs, Platform Events, and middleware patterns.
• Provide architectural direction, code reviews, and governance for external contractors and partners.
• Own the Salesforce platform roadmap, including org strategy, sandbox management, security, data architecture, deployment, and release management.
• Lead data governance, data modeling, data quality, and master data management across the organization.
• Monitor platform health through capacity planning, license optimization, performance tuning, and debt management.
• Apply Salesforce Well-Architected Framework principles across design, development, and implementations.
• Lead planning for migration from NPSP to Nonprofit Cloud and define customization standards.

Skills

Salesforce architecture

Apex & LWC

Nonprofit Cloud

API integrations

DevOps & CI/CD

Zendesk

Tools

Zendesk

Job description

• Department: KIPP Foundation (national roles)

Company Description

About the Organization

KIPP Public Schoolsis a national network of tuition-free public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all.We are a network of 279schools,nearly 16,500educators, andnearly210,000students and alumni.

Our mission:Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose-college, career, and beyond-so they can lead fulfilling lives and build a more just world.

Our vision:Every childgrows upfree to create the future they want for themselves and their communities.

TheKIPP Foundationis a nonprofit organization that supports KIPPpublic charterschools across the country. The KIPP Foundationhelps todevelop outstanding educators to lead KIPP schools; provides toolsandresources for excellent teaching and learning; promotes innovation; andfacilitatesthe exchange of insights and ideas across KIPP and other public schools and organizations.

About Our Values:

Excellent Results for Students:We value results over effort and know that our work is not finished until all students thrive. Wemaintainhigh expectationsfor self, team, and students. We drive outcomes byoperatingwith agility, removing barriers, differentiating support, and prioritizing student-centered solutions—especially for those at the margins.

Collective Impact:We are one team. Wewintogether. We embody a one-team mindset by working collaboratively across teams, aligning goals, andleveragingthe strengths of all teammates. We build trust-based relationships and ensure inclusive decision-making by engaging those closest to the work. We provide clarity through simple, repeatable systems and goals that enable transformational outcomes.

Courageous Action: Our belief in what we can achieve is unwavering, fueling our optimism and commitment to overcome any challenge.Wedemonstratean unwavering belief in students' potential anda commitment toaddressingsystemic inequities. We approach challenges with resilience, a solutions-focused mindset, and adaptability. We foster a psychologically safe environment centered on trust and accountability where feedback is encouraged. Weleveragedata to reflect on progress, own setbacks, celebrate successes, and continuously improve to maximize impact.

Job Description

About The Position

As the Salesforce Solution Architect at KIPP Foundation, you will serve as the primary technical authority for our Salesforce platforms—a hands-on architect and principal developer responsible for platform strategy, enterprise solution design, and delivery across KIPP’s national Salesforce ecosystem.

You will partner with technology leadership, administrators, developers, product owners, business stakeholders, and implementation partners to deliver scalable solutions across NPSP, Nonprofit Cloud, Experience Cloud, Data Cloud,Agentforce/Einstein AI, enterprise integrations, and DevOps governance, while maintaining high engineering standards, strong platform governance, and long-term sustainability.

Responsibilities

Solution Architecture&Integrations

• Design and implement scalable Salesforce solutions aligned with KIPP’s enterprise technology strategy, translating business requirements into durable, high-quality technical architectures.
• Architect integrations across Salesforce, Azure, SQL Server, and third-party systems using REST/SOAP/Bulk APIs, Platform Events, Change Data Capture, and middleware patterns, while defining API standards, security controls, and monitoring practices
• Provide technical oversight, architecture review, and code review for external contractors and consulting partners, ensuring solution quality, maintainability, security, and alignment with KIPP standards.
• Own the Salesforce platform roadmap including org strategy, sandbox and environment management, security model, data architecture, deployment processes, and release management.
• Establish data governance standards including data modeling, data quality, master data management, and platform best practices across the organization.
• Monitor platform health through capacity planning, license optimization, performance tuning, and proactive management of technical debt.
• Apply Salesforce Well-Architected Framework principles across solution design, development, and contractor-delivered implementations.

NPSP & Nonprofit Cloud

• Own KIPP’s Salesforce NPSP architecture including donor and constituent data models, fundraising workflows, engagement automation, and nonprofit best practices.
• Lead planning and execution strategy for migration from NPSP to Salesforce Nonprofit Cloud, including data mapping, gap analysis, coexistence planning, and phased transition roadmap.
• Define nonprofit-specific customization standards aligned with Salesforce’s nonprofit roadmap and KIPP’s operational needs.

Technical Leadership & Delivery

• Serve as the hands-on architect and principal developer for KIPP's Salesforce platform — a senior individual contributor who leads through technicalexpertise, engineering standards, and cross-functional influence. You will provide architectural direction and quality oversight to external contractors and consulting partners.
• Make key architectural decisions on declarative versus programmatic solutions based on governor limits, scalability, performance, maintainability, and long-term platform health.
• Lead engineering standards across code architecture, trigger frameworks, CI/CD pipelines, source control, deployment automation, testing, and release management.
• Act as the primary escalation point for complex production issues and Zendesk escalations, including performance bottlenecks, integration failures, data integrity incidents, end-user support, and platform troubleshooting, ensuring timely resolution and minimal business disruption.

AI, Data Cloud & Experience Cloud

• Design and implementAgentforce, Einstein AI, Einstein Copilot, and prompt engineering solutions with responsible AI guardrails including controls, transparency, and bias mitigation.
• Architect Data Cloud strategies for unified profiles, audience segmentation, AI-driven personalization, and real-time activation across constituent and staff experiences.
• Design Experience Cloud portals, communities, and self-service solutions using LWC, personalization, and mobile-responsive best practices.

Skills and Mindsets

Mission and Student Focus:Demonstratespassion and commitment to KIPP’s mission andpossessesthe desire and ability to uphold KIPP’s Core Values: Focus on Excellent Results, Collective Impact, and Courageous Action.

Self-Management:Demonstratedrecord of setting ambitious goals and achieving them with consistency; uses quantitative and qualitative data to define goals,monitorprogress, address obstacles, and adjust plans so systems and workstreams achieve desired outcomes.

Work Management:Sets a clear visionfor complex bodies of technical work, develops agile project plans, manages competing priorities, and ensures work is replicable through clear documentation, sustainable processes, and high-quality delivery standards.

Process Management:Develops, codifies, and improves cross-team processes that support Salesforce platform governance, release management, data quality, integration standards, and long-term system sustainability.

Data-Driven Actions and Decisions:Defines the right metrics to evaluate platform health, data quality, adoption, technical debt, delivery performance, and business outcomes; ensures critical technical decisions and recommendations are grounded in reliable data and evidence.

Problem-Solving:Addresses root causes of complex Salesforce, integration, data, and production issues;anticipates downstream risks; removes obstacles; and develops scalable, sustainable solutions that support end users and organizational priorities.

Communication and Change Management:Translates complex technical concepts into clear, compelling narratives and actionable plans for technical and non-technical audiences; supports change adoption through stakeholder engagement, documentation, training, and transparent communication.

Collaboration:Builds productive working relationships with technology leaders, administrators, developers, product owners, business stakeholders, implementation partners, and external consultants to deliver durable solutions aligned to shared goals.

Technical Expertise:Demonstratesdeep Salesforce architecture and developmentexpertiseacross NPSP, Nonprofit Cloud, Experience Cloud, Data Cloud,Agentforce/Einstein AI, Apex, LWC, Flows, APIs, integrations, DevOps, security, and platform governance.

Qualifications

Experience and Qualifications

• 8+ years of enterprise technology experience, with 3+ years specifically in a Salesforce Architect or Lead Developer role.
• Deep expertise in Salesforce architecture across Experience Cloud, Data Cloud, NPSP, and Nonprofit Cloud, with strong understanding of scalability, governor limits, and enterprise solution design.
• Expert proficiency in Apex, LWC, Flows, SOQL/SOSL, Salesforce APIs, and enterprise integrations using event-driven architecture patterns.
• Experience with LDV strategies, data modeling, migration planning, platform optimization, and Salesforce Well-Architected Framework principles.
• Hands-on experience withAgentforce, Einstein AI, Einstein Copilot, Prompt Builder, and AI-driven workflow automation.
• Strong stakeholder management, communication, and ability to translate strategy into technical roadmaps.

Certifications

• Required: Salesforce Certified Application Architect or System Architect, Platform Developer II
• Preferred: Salesforce Certified Data Architect, Integration Architect, Nonprofit Cloud Consultant

Additional Information

Work Conditions

Travel requirements: Basic Travel Expectations: Up to 5% (up to 10 daysper year)

Job Type: Full time, Exempt

Location

This role is required to work full time in the United State. It is preferred, but not mandatory for this role to be based out of a KIPP Foundation office. This role has the optionof working from a remote office full-time. KIPP Foundation offices are in NYC and Chicago.

Compensation and Benefits

In compliance with local law, we aredisclosingthe compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, and relevant experience. The salary range for this position is $155,000-$170,000. In addition, KIPP Foundation provides a variety of benefits to employees, including:

• 25 holidays for +18 daysadditionalflexible PTO days (flexible PTO increases to23 daysfor years 3 and 4and to28 daysfor years 5+).
• 100% paid parental leave
• 100% coverage of the premium for employee and 75% for employee + family’s medical/dental/vision plans.
• Wellness benefits such as fitness reimbursements, discounted tickets to theme parks/attractions, backup care support for children and adults/elders, and our employeeassistanceprogram
• Finance Security benefits include such as a 401K retirement plan with 4% match, employer-sponsored legal plans, life/disability insurance, and flexible spending accounts

KIPP Foundation embraces the opportunity to build a workforce that reflects the diversity of the students and communities with whom we work and the worldthat’saround them. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply