IT Engineer I

Caesars Entertainment; Danville (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Caesars Entertainment seeks an IT Property Support Manager to oversee planning, installation, and ongoing administration of major IT systems at the property. You will drive operational processes linking property support with corporate IT and ensure adherence to standards.

Responsibilities include staffing, training, and performance management, with collaboration across departments to meet business objectives while maintaining regulatory compliance and high-quality service.

Qualifications

• 3+ years of project leadership or general management experience.
• Bachelor of Science in Computer Science, MIS, Electrical Engineering or equivalent with business/tech emphasis.
• 3-5 years of experience applying a wide range of systems.
• Strong English communication skills, both written and spoken.
• Vendor relationships and problem-solving能力 (vendor management).
• Technical knowledge of PC environment including hardware, OS, and networking.

Responsibilities

• Directly responsible for managing IT property support activities across the property.
• Develop and implement operational processes linking property support and IT systems.
• Ensure compliance with regulatory, safety, and internal controls.
• Hire, train, and develop staff; coaching and performance management.
• Staffing and scheduling to meet business demands and customer satisfaction.
• Collaborate with other departments to achieve property and corporate initiatives.

Skills

Project leadership

General management

Vendor management

English fluency

Education

Bachelor of Science in Computer Science

Management Information Systems

Electrical Engineering

Tools

Windows OS

Networking

PC hardware

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Directly responsible for managing all Information Technology property support activities including the planning, procurement, installation, implementation, on going support and administration of all major technical systems located at the property.

How You Will Create the Extraordinary

Participates in the development and implementation of all operational processes that link property support activities and corporate Information Technology ensuring interoperability of the architecture,systems,and applications.

Ensures that operational processes and procedures support senior management initiatives, strategicobjectivesfor InformationTechnology,and property initiatives.

Interacts with property management to ensure that Information Technology support is inaccordwith thepropertybusinessobjectives.

Drives improved results through staff development and training programs, and established methods,procedures,and guidelines tomaintaindesired standards, and high-quality service, thenmonitorsresults through inspection,evaluation,and analysis.Works with the Director to make changes if necessary to achieveresults.

Management accountability for all team members for daily and long-term operations includes hiring, training, and developing employees, including coaching, mentoring andappropriate performancemanagement up to and including separation.

Responsible for staffing and scheduling (planning,assigningand directing work) to meet business demands and ensure customer satisfaction.

Uses employee data and feedback such as EOS/SFS, turnover results, to create a positive working environment and support employee engagement.

Works with other departments and leaders to complete property/corporate initiatives and achieve effective daily operations.

Maintains compliance with all regulatory, governmental, and safety requirements.

Responsible for the overall integrity of daily operations.Maintains strongcross-departmentalcommunications.Ensurecompliance with all regulatory, internal control, and policies and procedures.

Responsible for the overall integrity of daily operations.Model regulatory, departmental and company policies and procedures

Presents oneself as a credit tothe Companyand encourages others to do the same.

Performs all other related and compatible duties as assigned.

What You Will Need

Minimum 3 years of project leadership or general managementexperience;with specific specialty in Information Technology.

Bachelor of Science degree in Computer Science; Management Information Systems; Electrical Engineering; or equivalent experience with emphasis on business, gaming, and technology preferred.

3 - 5 years ofdemonstratedexperience in the application of a wide range of systems.

Must be able to meet measurableobjectivesas defined on annual Performance appraisal.

Good oral and written communication skills.Must be fluent and literate in English.

Provenexpertisein handling user problems and vendor relationships.

Able to prioritize, direct andmonitormultiple tasks and assignments.

Technical knowledge of the PC environment including hardware,operatingsystems,and networking.Experience inutilization ofWindows applications in a business environment.

Ability to analyze problems and apply logical/cost effective solutions.

Evaluate,recommend,and implement proven technologies that apply to business strategies and system needs.

Mustpossessexcellent interpersonal and employee relations skills.

Ability to respond calmly and make rational decisions in stressful situations with co-workers,guestsand vendors.

Must be able to work in areascontaining dust,secondhandsmoke, varying noise and temperature levels, lighting, vibration,crowds,and air quality.

Must be able to work in a fast-pacedenvironment.

Must be flexible withschedules, including nights, weekends, and holidays asrequired.Will be subject to call 24 hours in case of emergency or facility need.

Ability to stand and walk, and mobility to move easily property for entire shift.Must be physically mobile with reasonable accommodations including ability to push, pull,carryand lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Must be able to listen and respond to visual and aural cues.

Must be at least 21 years of age and obtain licensing through Virginia Lottery.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.