IT Engineer

Figma; San Francisco (NY, CA); Remote; USD 122,000 - 215,000; Full time

Job summary

An innovative firm is seeking a skilled IT Engineer to enhance its cloud-first IT environment. This role involves managing macOS endpoints, deploying security policies, and optimizing identity management systems. You will work collaboratively with diverse teams to ensure seamless operations and security across the organization. If you are passionate about technology and eager to contribute to a dynamic team, this opportunity is perfect for you. Join a company that values growth and diversity, and help shape the future of design accessibility.

Qualifications

• 3+ years of experience in macOS endpoint management, preferably with Jamf Pro.
• Proven experience with GitOps and Terraform for configuration management.

Responsibilities

• Manage and secure macOS endpoints using Jamf Pro and other tools.
• Implement endpoint security policies to protect company data.

Skills

macOS endpoint management

problem-solving skills

communication skills

GitOps

configuration as code

Terraform

zero trust security models

troubleshooting skills

Tools

Jamf Pro

Okta

Google Workspace

Slack

GitHub

Okta Workflows

OS Query

bash

python

Job description

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

As a member of the IT Engineering team at Figma, you will play a meaningful role in managing and securing our modern, cloud-first IT environment. Your work will directly contribute to the productivity and security of all Figma employees. The team manages a wide range of critical systems, from the employee-facing services like Okta, Google Workspace, and Slack, to the backend infrastructure that protects our company, including Jamf and Okta Workflows, and our entire fleet of endpoints.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Configure, manage, and troubleshoot Jamf Pro for macOS and mobile devices, including enrollment, profiles, application deployment, and compliance
• Deploy system configurations via code, using tools such as GitHub and Terraform
• Develop and implement endpoint security policies and procedures to protect company data and systems
• Proactively identify and resolve potential endpoint issues
• Assist with ongoing management and optimization of the Okta Identity and Access Management platform. Configure and customize Okta to fulfill Figma's authentication and authorization needs
• Design, develop, and maintain integrations using tools like Okta Workflows or custom code to automate repetitive and manual tasks
• Work with diverse teams to ensure endpoints align with company policies and standards
• Build and maintain documentation for supported applications, processes, and training materials for internal employees and IT staff
• Keep current on the SaaS Platforms under the IT Engineering umbrellas, ensuring Figma is implementing best practices and current with platform enhancements

We'd love to hear from you if you have:

• 3+ years of experience in macOS endpoint management, Jamf Pro preferred
• Proven experience with GitOps / configuration as code / Terraform
• Knowledge of device trust and zero trust security models
• Experience with macOS security features and tools
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Ability to work independently and as part of a team

While not required, it’s an added plus if you also have:

• Experience managing Okta Identity Engine and Okta WorkFlows
• Familiarity with OS Query and its use in endpoint security and threat detection is a plus.
• Experience with bash and python

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles!

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Annual Base Salary Range (SF/NY Hub):

$122,000 - $215,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [e-mail]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

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