IT Engineer

Clariant Corporation; Mount Holly (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Paid Holidays

PTO carry-over

Tuition Reimbursement

Wellness Program

EAP Program

Life/AD&D Insurance

Disability Insurance

Pet Insurance

Identity Theft Protection

Legal Services Plan

Online discount Mall

Auto/Home Insurance

Job summary

Clariant Corporation, Mount Holly, North Carolina, USA, seeks an IT Engineer to keep our technology running across local sites. You will be the go-to expert for business units, resolving challenges and contributing to global and regional IT projects that impact operations.

Responsibilities include day-to-day IT infrastructure and application support, acting as the first contact for requests and escalations, maintaining the Standard IT Service Framework, and collaborating with vendors to ensure

Qualifications

• Associate's degree in IT or 7+ years of equivalent experience.
• Minimum 3 years in IT support (hardware lifecycle, imaging, troubleshooting, Microsoft Suite).
• Relevant IT certifications are a plus.
• Fluent in written and verbal English; additional languages are advantageous.
• Proficient communication, interpersonal, and intercultural skills.
• Customer-focused, self-motivated, and team-oriented.
• Ability to travel 15%.

Responsibilities

• Provide day-to-day IT infrastructure and application support across all local sites.
• Serve as the first point of contact for business requests, escalations, and IT challenges.
• Participate in and contribute to global and regional IT projects.
• Maintain and implement the Standard IT Service Framework.
• Act as internal IT Consultant/Analyst for new demands and project-related tasks.
• Meet ServiceNow KPIs and maintain high levels of customer satisfaction.
• Collaborate with vendors and cross-functional teams to ensure service continuity.

Skills

IT support experience

Customer service

Communication

Intercultural skills

Travel willingness

Education

Associate's degree in IT or 7+ years of equivalent experience

Job description

Job ID: 41851 | Location: Mount Holly, North Carolina, USA | Work Model: Onsite

As Clariant's IT Engineer you will play a key role in keeping our technology running seamlessly across all local sites. You'll be the go-to expert for business units - resolving challenges, minimizing disruptions, and contributing to global and regional IT projects that make a real impact on our operations.

Responsibilities

• Provide day-to-day IT infrastructure and application support across all local sites
• Serve as the first point of contact for business requests, escalations, and IT challenges
• Participate in and contribute to global and regional IT projects
• Maintain and implement the Standard IT Service Framework
• Act as internal IT Consultant/Analyst for new demands and project-related tasks
• Meet ServiceNow KPIs and maintain high levels of customer satisfaction
• Collaborate with vendors and cross-functional teams to ensure service continuity

Requirements

• Associate's degree in IT or 7+ years of equivalent experience
• Minimum 3 years in IT support (hardware lifecycle, imaging, troubleshooting, Microsoft Suite)
• Relevant IT certifications are a plus
• Fluent in written and verbal English; additional languages are advantageous
• Proficient communication, interpersonal, and intercultural skills
• Customer-focused, self-motivated, and team-oriented
• Business-driven mindset with a passion for innovation and service excellence
• Ability to travel 15%

Whats in it for you?

• Medical/Dental/Vision Insurances
• Paid Holidays
• PTO time with a carry-over benefit
• Tuition Reimbursement
• Wellness Program
• EAP Program
• Spending and Savings Accounts
• Life/AD&D Insurance
• Disability Insurance
• Pet Insurance
• Online discount Mall
• Auto/Home Insurance
• Identity Theft Protection
• Legal Services Plan

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.

At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

Clariant Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, protected Veteran status, or any other protected class as established by law.