IT EHR Enterprise Business Analyst

Staffing Inc.; Atlanta (GA); Hybrid; USD 82,656,000 - 130,872,000; Full time

Job summary

Staffing Inc. is seeking an IT EHR Enterprise Business Analyst 3 for a 6-month contract with hybrid onsite requirements in Atlanta, GA. The role focuses on analyzing clinical workflows, documenting business needs, and leading EHR-related initiatives.

You will collaborate with developers, administrators, and clinicians to ensure secure, compliant, and efficient EHR systems, with responsibilities spanning data integrity, reporting, and user training.

Qualifications

• 3–5 years supporting EHR and Practice Management systems in healthcare.
• Experience in system implementation, configuration and support.
• Bachelor's or Associate degree with supervisory experience per posting.

Responsibilities

• Collaborate with development teams for HL7 integration and support.
• Manage EHR and practice management systems; ensure security and HIPAA compliance.
• Gather and document business requirements for the EHR system.
• Provide ongoing EHR support, updates, and data integrity.
• Create and maintain Jira tickets for issues and enhancements.
• Assist trainers with clinic staff training on the EHR system.
• Analyze clinical workflows to identify optimization opportunities.
• Generate reports to aid clinical and administrative decisions.
• Support Windows troubleshooting and cloud platform interactions.

Skills

EHR systems support

Business requirements

HL7 knowledge

HIPAA compliance

Technical collaboration

Windows troubleshooting

REST APIs usage

JIRA ticketing

Postman

Swagger

Education

Bachelor's degree in related field

Two years supervisory experience

Associate degree in related field + supervisory

Tools

JIRA

Ivanti

REST APIs

Postman

Swagger

AWS

Azure

Job description

Job Title: IT EHR Enterprise Business Analyst 3

Job Type: Contract-HYBRID

Location: Atlanta, GA 30334

Job Duration: 6 months + Extension

This is a Hyrid role that requires 2 days a week is on-site.

Job Description

Under broad supervision, analyze customer business needsand participate in the planning, design and implementation of new or enhanced systems. May act as a team or project leader.

Responsibilities

• Work closely with the development team to ensure seamless integration and support of HL7 standards.
• Manage and maintain EHR and practice management systems, ensuring they are functioning optimally and securely.
• Collaborate with stakeholders, including clinical staff, technical staff, program staff, administrators, and developers, to gather and document business requirements for the EHR system.
• Provide ongoing support for the EHR system, including managing updates, troubleshooting issues, and ensuring data accuracy and security compliant with HIPAA standards.
• Collaborate with developers and administrators to resolve technical issues and enhance platform performance.
• Perform regular system updates, patches, and backups to ensure data integrity and system reliability.
• Provide technical support to end-users, by interfacing with vendor Support Teams to address issues related to software promptly.
• Assist trainers with training programs for clinic staff to ensure efficient use of the EHR system.
• Analyze clinical workflows and processes to identify opportunities for optimization and improvement within the EHR system.
• Generate and analyze reports to support clinical and administrative decision-making.
• Provide advanced Windows troubleshooting and support for our software and cloud platform.
• Communicate effectively with internal and external customers to understand their issues and provide timely solutions.
• Compose clear and detailed JIRA tickets for developers and administrators.
• Ensure the security of IT systems and data, adhering to best practices and company policies.
• Utilize available tools like REST APIs, Postman, and Swagger for testing and documentation purposes.
• Stay updated on the latest industry trends and technologies to provide innovative solutions.

EXPERIENCE

Minimum of 3-5 years of experience supporting EHR and Practice Management systems in a medical clinic or similar healthcare setting.

Proven experience in system implementation, configuration, and support.

EDUCATION

Bachelor's degree in a related field from an accredited college or university AND Two years in a related supervisory position OR Associate s degree in a related field from an accredited college or university AND Three years of related experience, Two years of which in a related supervisory position OR Two years of experience at the lower-level IT Enterprise Busi Analyst 2 (ITP181) or position equivalent.

Bachelor s degree in information technology, Computer Science, or a related field OR Minimum of 2 years of experience working with Hospital IT or equally complex systems

Skill Required-

• Bachelor s degree in information technology, Computer Science, or a related
• Experience supporting EHR and Practice Management systems in a medical clinic or similar healthcare setting.
• Proficiency in HL7 and IT security best practices is preferred
• Experience with cloud platforms (e.g., AWS, Azure) and supporting software applications
• Proficiency with ticketing systems like JIRA and Ivanti for issue tracking and ticket management
• Advanced knowledge of Windows operating systems