IT Director Quality Engineering

Randolph-Brooks Federal Credit Union; San Antonio (TX); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Randolph-Brooks Federal Credit Union is seeking an IT Director of Quality Engineering to lead a centralized quality function across RBFCU's application portfolio. The role partners with Development, Product, Architecture, Infrastructure, Security, and Business teams to embed quality throughout the SDLC.

The position offers a hybrid work arrangement after training and requires building testing strategies, automation frameworks, and governance while driving continuous improvement and reducing

Qualifications

• Experience leading quality engineering across applications.
• Develop and implement quality strategies, governance, and testing standards.
• Lead automated testing and continuous testing practices and CI/CD integration.
• Build executive dashboards and reporting for leadership.

Responsibilities

• Develop and execute the enterprise Quality Engineering vision, strategy, and roadmap.
• Establish a centralized Quality Engineering organization supporting all application teams.
• Drive adoption of automated testing frameworks and continuous testing practices.
• Partner with business and technology leadership to align quality with enterprise objectives.

Skills

Data analysis

Hardware installation

Software installation

Diagnostic testing

Project management

Process improvement

Communication skills

Relationship building

Document management

Image capture

Education

Bachelor’s degree in computer engineering or related fields

Job description

Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Director Quality Engineering to join our amazing IT Application team!The IT Director Quality Engineering will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233 .To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.The IT Director of Quality Engineering is responsible for establishing and leading a centralized Quality Engineering function that ensures the delivery of secure, reliable, and high-quality technology solutions across RBFCU's application portfolio. This leader will define and implement enterprise quality strategies, governance standards, testing practices, automation frameworks, and quality metrics that improve software delivery outcomes while reducing operational risk and production defects. The role serves as a key partner to Application Development, Product, Architecture, Infrastructure, Security, and Business teams to embed quality throughout the software development lifecycle and support the organization's modernization and digital transformation objectives.Essential Functions and Responsibilities:Quality Strategy & LeadershipDevelop and execute the enterprise Quality Engineering vision, strategy, and roadmapEstablish a centralized Quality Engineering organization supporting all application teamsDefine quality governance, standards, policies, and quality gates across the SDLCBuild and develop high-performing Quality Engineering teams and leadership capabilitiesPromote a culture of accountability, continuous improvement, and engineering excellenceQuality Engineering & Testing ExcellenceImplement standardized testing methodologies including functional, integration, regression, performance, security, and user acceptance testingDrive adoption of automated testing frameworks and continuous testing practices. Establish test environments, tools, and quality platforms that support modern delivery practicesEnsure quality considerations are embedded in Agile, DevOps, and CI/CD processesLead quality planning for major platform upgrades, integrations, and enterprise initiativeMetrics, Governance & Risk Management - Define and monitor key quality metricsDevelop executive dashboards and reporting for technology and business leadershipAutomation & Continuous ImprovementEstablish enterprise test automation and quality engineering frameworksDrive efficiencies through automation and AI-enabled testing capabilities.Team - Build, mentor, and develop high-performing leaders and quality engineering teams while fostering a culture of accountability, innovation, continuous improvement, and engineering excellencePartnership & Business AlignmentServe as a strategic partner to business and technology leadership, ensuring quality engineering capabilities support enterprise objectives, regulatory requirements, operational excellence, and RBFCU's long-term growth strategyAll other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)Requirements:Bachelor’s degree in computer engineering or related fields. Four years of job-related experience in lieu of bachelor’s degreeMinimum of 12 years of progressive experience in Quality Assurance, Quality Engineering, Software Testing, or Technology DeliveryMinimum of 5 years in a leadership role managing quality engineering, test automation, or software delivery teamsMinimum of 3 years’ experience in the area of business specialty relevant to Financial Institution operations, such as Lending, Finance, Audit, Member Service, etc. Alternatively, an appropriate combination of education and experience in an IT or Business-related fieldSkills / Certification / Licensing:Knowledge of document management systems, document imaging software, and image capture technologyMust be able to sort and analyze dataMust possess skills in installing hardware and software, in performing diagnostic system tests, in project management and process improvement, and in logical problem solvingMust have the ability to communicate effectively, both verbally and in writing, and must be able to establish and maintain effective working relationships with RBFCU employeesAll qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.