IT Director Quality Engineering

Randolph Brooks Federal Credit Union; San Antonio (TX); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

401(k) with matching incentives

Medical, vision and dental benefits

Tuition reimbursement plans

Pharmacy discount programs

Flexible Spending Accounts (FSA/HSA)

Job summary

Randolph-Brooks Federal Credit Union is seeking an IT Director of Quality Engineering to lead a centralized QE function across the application portfolio. The role focuses on building governance, standards, and automation to improve software delivery while reducing risk.

Hybrid work is available after training at RBFCU’s Live Oak campus in Texas. The ideal candidate will drive QE strategy, establish metrics, and partner with architecture, security, and product teams to modernize RBFCU’s

Qualifications

• Bachelor's degree in computer engineering or related fields, or equivalent experience.
• 12+ years in Quality Assurance, Quality Engineering, Software Testing, or Technology Delivery.
• 5+ years in a leadership role managing quality engineering or software delivery teams.
• 3+ years in a financial institution operations domain (e.g., Lending, Finance, Audit).

Responsibilities

• Develop and lead the enterprise Quality Engineering vision and roadmap.
• Build a centralized Quality Engineering organization across all application teams.
• Define governance, standards, policies, and quality gates across the SDLC.
• Drive automated testing adoption and CI/CD integration.
• Partner with business and technology leadership to support RBFCU goals.

Skills

Leadership

Quality Assurance

Software testing

Data analysis

Communication

Education

Bachelor's degree in computer engineering or related fields

Tools

Test automation tools

CI/CD tooling

Job description

Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Director Quality Engineering to join our amazing IT Application team!

The IT Director Quality Engineering will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233.

To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.

• Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).
• Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.

The IT Director of Quality Engineering is responsible for establishing and leading a centralized Quality Engineering function that ensures the delivery of secure, reliable, and high-quality technology solutions across RBFCU's application portfolio. This leader will define and implement enterprise quality strategies, governance standards, testing practices, automation frameworks, and quality metrics that improve software delivery outcomes while reducing operational risk and production defects. The role serves as a key partner to Application Development, Product, Architecture, Infrastructure, Security, and Business teams to embed quality throughout the software development lifecycle and support the organization's modernization and digital transformation objectives.

Essential Functions and Responsibilities:

• Quality Strategy & Leadership
• Develop and execute the enterprise Quality Engineering vision, strategy, and roadmap
• Establish a centralized Quality Engineering organization supporting all application teams
• Define quality governance, standards, policies, and quality gates across the SDLC
• Build and develop high-performing Quality Engineering teams and leadership capabilities
• Promote a culture of accountability, continuous improvement, and engineering excellence
• Quality Engineering & Testing Excellence
• Implement standardized testing methodologies including functional, integration, regression, performance, security, and user acceptance testing
• Drive adoption of automated testing frameworks and continuous testing practices. Establish test environments, tools, and quality platforms that support modern delivery practices
• Ensure quality considerations are embedded in Agile, DevOps, and CI/CD processes
• Lead quality planning for major platform upgrades, integrations, and enterprise initiative
• Metrics, Governance & Risk Management - Define and monitor key quality metrics
• Develop executive dashboards and reporting for technology and business leadership
• Establish enterprise test automation and quality engineering frameworks
• Drive efficiencies through automation and AI-enabled testing capabilities.
• Team - Build, mentor, and develop high-performing leaders and quality engineering teams while fostering a culture of accountability, innovation, continuous improvement, and engineering excellence
• Partnership & Business Alignment
• Serve as a strategic partner to business and technology leadership, ensuring quality engineering capabilities support enterprise objectives, regulatory requirements, operational excellence, and RBFCU's long‑term growth strategy
• All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)

Requirements:

• Bachelor’s degree in computer engineering or related fields. Four years of job‑related experience in lieu of bachelor’s degree
• Minimum of 12 years of progressive experience in Quality Assurance, Quality Engineering, Software Testing, or Technology Delivery
• Minimum of 5 years in a leadership role managing quality engineering, test automation, or software delivery teams
• Minimum of 3 years’ experience in the area of business specialty relevant to Financial Institution operations, such as Lending, Finance, Audit, Member Service, etc. Alternative, an appropriate combination of education and experience in an IT or Business-related field

Skills / Certification / Licensing:

• Knowledge of document management systems, document imaging software, and image capture technology
• Must be able to sort and analyze data
• Must possess skills in installing hardware and software, in performing diagnostic system tests, in project management and process improvement, and in logical problem solving
• Must have the ability to communicate effectively, both verbally and in writing, and must be able to establish and maintain effective working relationships with RBFCU employees

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU is proud to offer a comprehensive benefits package, including:

401(k) with matching incentives — up to 10 percent

Medical, vision and dental benefits available to employees and their families from the first day of employment

Tuition reimbursement plans

Pharmacy discount programs

Flexible Spending (FSA), Health Savings (HSA) and Dependent Care account options