Director of IT Infrastructure & Support (Hybrid)

Glocomms; Jersey City (NJ); Hybrid; USD 130,000 - 160,000; Full time

Job summary

A leading technology organization is seeking a Director of IT Infrastructure and Support to drive technology operations and lead IT teams. This hybrid role requires strong leadership skills and hands-on IT capabilities, focusing on improving service delivery, managing budgets, and fostering team development. Candidates should have a Bachelor’s in IT and 7-10 years of relevant experience, preferably in a leadership role. The position entails overseeing critical IT functions while ensuring system security and performance across the organization.

Qualifications

• 7-10 years of IT experience, including 5 years in a leadership role overseeing infrastructure.
• Proven experience in strategic planning and hands-on technical involvement.
• Strong understanding of security principles and device administration.

Responsibilities

• Lead IT support and infrastructure teams, both on-site and remote.
• Ensure timely end-user support and manage IT service workflows.
• Oversee identity and access management, ensuring secure onboarding.

Skills

Leadership

Infrastructure operations

Incident response

Problem-solving

Communication

Education

Bachelor's degree in Information Technology or related field

Tools

Microsoft 365

Google Workspace

Cloud platforms (Azure, AWS)

Mobile and device management tools (Intune, Jamf)

Job description

A leading technology organization is seeking a Director of IT Infrastructure and Support to drive technology operations and lead IT teams. This hybrid role requires strong leadership skills and hands-on IT capabilities, focusing on improving service delivery, managing budgets, and fostering team development. Candidates should have a Bachelor’s in IT and 7-10 years of relevant experience, preferably in a leadership role. The position entails overseeing critical IT functions while ensuring system security and performance across the organization.