IT & Digital Media Technician – Public Tech & Communications

Riverdale City; Riverdale (UT); On-site; USD 38,000 - 61,000; Full time

Job summary

Riverdale City is seeking an IT & Digital Media Technician to support the City's technology infrastructure and public communications. You will manage the website, publish content, and provide frontline IT assistance to staff and the community.

The role blends technical support with digital engagement, requiring strong communication, cybersecurity awareness, and the ability to handle multiple projects in a civic environment.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 2–3 years of IT, technical support, or digital communications experience.
• CompTIA A+ Certification is required.

Responsibilities

• Provide first-level technical support to City staff and resolve hardware/software issues.
• Assist with installation, configuration, and deployment of new hardware and software.
• Maintain documentation and inventory of technology assets and records.
• Develop and publish digital content and manage the City’s website and social media assets.

Skills

Technical Troubleshooting

Communication

Time Management

Customer Service

Attention to Detail

Education

Associate Degree in Computer Science / IT / Information Systems

Tools

Content Management Systems (CMS)

Cybersecurity basics

Networking concepts

Job description

Riverdale City is seeking an IT & Digital Media Technician to support the City's technology infrastructure and public communications. You will manage the website, publish content, and provide frontline IT assistance to staff and the community.

The role blends technical support with digital engagement, requiring strong communication, cybersecurity awareness, and the ability to handle multiple projects in a civic environment.