IT Deployment Manager - Lead Client Hardware Deployments

Applied Innovation; Grand Rapids (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

401(k) with company match

Mileage reimbursement

Cell phone stipend

Onsite fitness center

Career advancement opportunities

Job summary

Applied Innovation in Michigan seeks an IT Deployment Manager to lead the Professional Services Deployment Team. You will plan, coordinate, and execute client hardware and basic network projects, ensuring scope, schedule, budget, and quality while maintaining strong client relationships.

The role includes daily leadership of engineers across Grand Rapids and Southfield, with travel every other week to manage teams at both locations.

Qualifications

• Minimum three years IT project coordination or deployment management experience.
• Experience using ConnectWise or similar PSA/project management platforms preferred.
• Strong knowledge of IT hardware deployment and basic network setup.
• Technical experience in Microsoft environments (365/Intune/Azure AD/Autopilot) preferred.

Responsibilities

• Lead and manage the Deployment Team in planning, execution, and delivery of deployment projects.
• Supervise, coach, and develop the Professional Services Engineers.
• Create and maintain project plans in ConnectWise PSA, customizing templates as needed.
• Manage all aspects of project delivery: scope, timeline, budget, and quality.
• Maintain regular client communication throughout project lifecycles.
• Collaborate with vCIOs, Sales, Service, PMO, and Administration for smooth rollouts.
• Develop SOPs to improve consistency and reduce cycle time.
• Track and report project status, issues, and metrics to management.
• Travel between Grand Rapids and Southfield offices every other week.

Skills

Leadership

Communication

Detail oriented

Organizational skills

Customer focus

Planning & scheduling

IT hardware

Networking basics

PowerShell

Education

High school diploma

Two-year college degree (Networking/CS/IS)

Tools

ConnectWise PSA

Intune

Azure AD

Autopilot

Job description

Applied Innovation in Michigan seeks an IT Deployment Manager to lead the Professional Services Deployment Team. You will plan, coordinate, and execute client hardware and basic network projects, ensuring scope, schedule, budget, and quality while maintaining strong client relationships.

The role includes daily leadership of engineers across Grand Rapids and Southfield, with travel every other week to manage teams at both locations.