IT Deployment Lead - Hybrid, Travel, Growth

Applied Innovation; Grand Rapids (MI); Presencial; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

401(k) with company match

Mileage reimbursement

Descripción de la vacante

Applied Innovation is seeking an IT Deployment Manager to lead the Professional Services Deployment Team in planning, coordinating, and executing client hardware and basic network projects. You will oversee delivery from start to finish, ensuring scope, schedule, budget, and quality while maintaining strong client relationships.

Based in Grand Rapids, MI with travel to Southfield, MI every other week, you will guide engineers, manage SOPs, and drive repeatable delivery processes to support

Formación

• 3+ years of experience in IT project coordination, IT service management, deployment management, or professional services.
• Experience using ConnectWise or similar PSA/project management platforms preferred.
• Strong knowledge of IT hardware deployment and basic network setup.
• Technical experience: Windows 11, MacOS, MDM deployment, GPO management, security baselines, PowerShell.

Responsabilidades

• Lead deployment projects from planning to delivery, ensuring scope, schedule, and budget are met.
• Supervise and develop Professional Services Engineers.
• Create and maintain project plans in ConnectWise PSA.
• Manage all aspects of project delivery and client communication throughout the life cycle.
• Develop SOPs and knowledge base content to improve efficiency.

Conocimientos

IT deployment

Project coordination

Leadership

ConnectWise PSA

Windows 11

MacOS

PowerShell

Networking basics

Educación

High school diploma

2-year technical degree

Networking knowledge

Herramientas

ConnectWise

Azure AD

Intune

MDM

PowerShell

Descripción del empleo

Applied Innovation is seeking an IT Deployment Manager to lead the Professional Services Deployment Team in planning, coordinating, and executing client hardware and basic network projects. You will oversee delivery from start to finish, ensuring scope, schedule, budget, and quality while maintaining strong client relationships.

Based in Grand Rapids, MI with travel to Southfield, MI every other week, you will guide engineers, manage SOPs, and drive repeatable delivery processes to support