IT & Data Analyst: BI & Retail Analytics

Tisun Beauty; Charlotte (NC); On-site; USD 50,000 - 65,000; Full time

Job summary

Tisun Beauty Supply in Charlotte, NC is seeking an IT & Data Analyst to support day-to-day technology and deliver reporting and business intelligence for retail operations. You will troubleshoot IT issues, manage data quality, and create dashboards to drive decision-making.

The role requires strong analytical skills, experience with BI tools, and the ability to translate complex data for non-technical stakeholders. This is an onsite position supporting multiple store locations.

Qualifications

• Bachelor’s degree or equivalent experience in IT/data analytics.
• Experience in IT support, data analysis, BI, or retail tech.
• Proficiency with Excel or Google Sheets for data manipulation.
• Experience with data, reporting tools, databases, or business systems.
• Ability to explain technical information to non-technical staff.

Responsibilities

• Provide day-to-day technical support for employees and store locations.
• Troubleshoot computers, POS systems, printers, networks, and software issues.
• Create recurring and ad-hoc reports for leadership and management.
• Develop dashboards and reporting tools to improve information usability.
• Monitor data quality and ensure accuracy across systems.
• Assist leadership with data-driven decision-making and planning.

Skills

Analytical

Problem solving

Attention to detail

Communication

Time management

Education

Bachelor’s degree in IT/Data Analytics or related field

Tools

MS Excel

Google Sheets

SQL

Power BI

Tableau

Power Platform

Google Workspace

MS 365

POS systems

Retail systems

Inventory systems

CRM systems

Data visualization

Database management

System administration

Automation tools

APIs

Cybersecurity

Job description

Tisun Beauty Supply in Charlotte, NC is seeking an IT & Data Analyst to support day-to-day technology and deliver reporting and business intelligence for retail operations. You will troubleshoot IT issues, manage data quality, and create dashboards to drive decision-making.

The role requires strong analytical skills, experience with BI tools, and the ability to translate complex data for non-technical stakeholders. This is an onsite position supporting multiple store locations.