IT Clinical Informaticist - Dental Support

SouthEast Alaska Regional Health Consortium; Juneau (AK); On-site; USD 47,000 - 65,000; Full time

Benefits offered by this job

Retirement plan

Paid time off

Paid parental leave

Health insurance

Dental

Vision care

Life insurance

Disability insurance

Job summary

SouthEast Alaska Regional Health Consortium is seeking a Clinical Informaticist to bridge clinical practice and information technology. You will train staff, support EHR usage, and help optimize workflows while ensuring regulatory compliance.

The role requires collaboration with clinicians and IT professionals across SEARHC locations, with occasional on-call needs for after-hours support.

Qualifications

• 2 years of healthcare, technology, or related field education required; bachelor's preferred.
• Informatics, access management, and/or training experience preferred.
• Experience with electronic health records and clinical workflows is desirable.

Responsibilities

• Assist in implementing informatics solutions and support existing systems.
• Provide ongoing training and support to healthcare staff for EHR use.
• Develop educational materials and training sessions for end-users.
• Identify and resolve issues with clinical software applications to minimize disruption.
• Test, implement, and maintain informatics solutions and decision-support tools.
• Collaborate with clinicians and IT to tailor informatics to needs.
• Participate in on-call rotation for night/weekend support.

Skills

Healthcare IT

Training & support

EHR systems

Requirements gathering

Communication

Teaching

Education

Bachelor's degree

Informatics certification

Tools

EHR tools

Regulatory compliance

Job description

Pay Range:Pay Range:$34.15 - $47.93 The Clinical Informaticist (CI) is essential for linking clinical practice with information technology, making sure healthcare personnel can use the EHR both efficiently and effectively. This role encompasses training and support of end users, regular system maintenance as well as identifying opportunities for system enhancements, optimizing workflows, and ensuring adherence to healthcare standards and regulations. The CI works closely with clinicians, IT teams, and other stakeholders to collect requirements, configure systems, and offer training and support to users.SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.Key Essentials Functions and Accountabilities of the RoleAssist in the implementation of new informatics solutions and support existing systems to ensure optimal performance for staff and patients.Provide ongoing training and support to healthcare staff to ensure efficient use of the Electronic Health Record (EHR) system.Develop and deliver educational materials and training sessions for end-users.Identify and resolve issues related to clinical software applications, ensuring minimal disruption to clinical operations.Conduct routine system maintenance and identify opportunities for improvement and optimization.Work closely with clinicians, IT personnel, and other stakeholders to understand their needs and customize informatics solutions accordingly.Facilitate effective communication between clinical and technical teams to ensure the successful integration of informatics systems.Test, implement, and maintain new or updated informatics solutions and decision-support tools for patient care and healthcare professionals.Assess clinical software performance to confirm it operates correctly before and after code changes.Execute test cases to guarantee comprehensive evaluation of new software functionalities.Stay informed on current informatics best practices and regulatory requirements by reviewing literature, attending educational sessions, joining professional organizations, and leveraging networking opportunities.May be required to participate in an on-call rotation for night and weekend support of SEARHC clinical applications.Other duties as assigned.Education, Certifications, and Licenses Required2 years of higher education in healthcare, technology, or a related field is required; a bachelor's degree is preferred.Progressively responsible professional work experience may be substituted on a year-for-year basis for college education.Informatics, Access Management, and/or training experience preferredExperience Required3 years' experience or 5 years of experience in lieu of education.Experience should include a combination of the followingWork in a medical/clinical settingClinical experience using electronic health records and supporting related workflowsWork as a teacher/educatorTraining new users/staff in processes, workflows or use of systemsExperience implementing or maintaining information systemsProcess or workflow analysis, design and improvementEducation relevant to healthcare, information systems or technologyWork experience and education specific to healthcare, technology, information systems or education preferredDemonstrated competence with using computer technology and information systemsKnowledge, Skills, and AbilitiesStrong conflict management skills.Strong customer service orientationStrong organizational skills.Demonstrated ability to interact successfully with multidisciplinary teams.Travel RequiredClinical informatics staff work out of several SEARHC locations. Occasional travel to those sites (<25%) may be required.Travel is by jet, small aircraft, and boat.Required Certifications:If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!