IT Clinical Informaticist

Holland America-Princess (Holland America Dawson City Inn); Juneau (AK); On-site; USD 47,045 - 66,028; Full time

Benefits offered by this job

Health insurance

Dental coverage

Paid time off

Parental leave

Retirement plan

Job summary

SEARHC in Alaska seeks a Clinical Informaticist to connect clinical practice with information technology, ensuring the EHR is used efficiently and effectively by staff.

You will train users, maintain systems, develop educational materials, and collaborate with clinicians and IT to optimize workflows while complying with healthcare standards and regulations.

Occasional on-call rotations for night and weekend support may be required as part of a dedicated regional informatics team.

Qualifications

• Associate degree required; bachelor’s preferred.
• Experience in healthcare informatics and training.
• Clinical work with electronic health records.

Responsibilities

• Assist in implementing informatics solutions and support existing systems.
• Provide ongoing training for staff on the EHR system.
• Develop educational materials and training sessions for end-users.
• Identify and resolve issues in clinical software applications.
• Test and maintain informatics solutions and decision-support tools.
• Stay updated on regulatory requirements and best practices.
• May participate in on-call rotation.

Skills

Training staff

EHR support

Clinical informatics

Education

Associate degree in healthcare/tech

Bachelor’s degree preferred

Tools

EHR systems

Clinical informatics software

Job description

Pay Range:

Pay Range:$34.15 - $47.93The Clinical Informaticist (CI) is essential for linking clinical practice with information technology, making sure healthcare personnel can use the EHR both efficiently and effectively. This role encompasses training and support of end users, regular system maintenance as well as identifying opportunities for system enhancements, optimizing workflows, and ensuring adherence to healthcare standards and regulations. The CI works closely with clinicians, IT teams, and other stakeholders to collect requirements, configure systems, and offer training and support to users.

SEARHC

is a non‑profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short‑term disability, and more.

Key Essentials Functions and Accountabilities of the Role

• Assist in the implementation of new informatics solutions and support existing systems to ensure optimal performance for staff and patients.
• Provide ongoing training and support to healthcare staff to ensure efficient use of the Electronic Health Record (EHR) system.
• Develop and deliver educational materials and training sessions for end-users.
• Identify and resolve issues related to clinical software applications, ensuring minimal disruption to clinical operations.
• Conduct routine system maintenance and identify opportunities for improvement and optimization.
• Work closely with clinicians, IT personnel, and other stakeholders to understand their needs and customize informatics solutions accordingly.
• Facilitate effective communication between clinical and technical teams to ensure the successful integration of informatics systems.
• Test, implement, and maintain new or updated informatics solutions and decision‑support tools for patient care and healthcare professionals.
• Assess clinical software performance to confirm it operates correctly before and after code changes.
• Execute test cases to guarantee comprehensive evaluation of new software functionalities.
• Stay informed on current informatics best practices and regulatory requirements by reviewing literature, attending educational sessions, joining professional organizations, and leveraging networking opportunities.
• May be required to participate in an on‑call rotation for night and weekend support of SEARHC clinical applications.
• Other duties as assigned.

Education, Certifications, and Licenses Required

• An associate's degree in healthcare, technology, or a related field is required; a bachelor's degree is preferred.
• Progressively responsible professional work experience may be substituted on a year‑for‑year basis for college education.
• Informatics, Access Management, and/or training experience preferred

Experience Required

• 3 years of experience comprised of some combination of
• Work in a medical/clinical setting
• Clinical experience using electronic health records and supporting related workflows
• Work as a teacher/educator
• Training new users/staff in processes, workflows or use of systems
• Experience implementing or maintaining information systems
• Process or workflow analysis, design and improvement
• Education relevant to healthcare, information systems or technology
• Work experience and education specific to healthcare, technology, information systems or education preferred
• Demonstrated competence with using computer technology and information systems

Knowledge, Skills, and Abilities

• Strong conflict management skills.
• Strong customer service orientation
• Strong organizational skills.
• Demonstrated ability to interact successfully with multidisciplinary teams.

Travel Required

Clinical informatics staff work out of several SEARHC locations. Occasional travel to those sites (<25%) may be required.

Travel is by jet, small aircraft, and boat.

Required Certifications

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If you like wild growth and working with happy, enthusiastic over‑achievers, you'll enjoy your career with us!