IT Business Sr Analyst - C12 - IRVING

Citi; New York (NY); Hybrid; USD 90,000 - 125,000; Full time

Job summary

Citi is seeking an IT Business Senior Analyst (C12 level) in Irving, TX. The role interfaces between business users and technology teams to drive insights and support planning. It requires strong data analysis, communication, and stakeholder management skills.

The position is hybrid, with duties spanning requirements gathering, solution design, and coordinating with IT and business leaders to implement changes. A Bachelor's degree and 5–8 years of relevant experience are required.

Qualifications

• 5-8 years of relevant experience.
• Experience in data analysis with intermediate/advanced MS Office skills.
• Strong written and verbal communication; ability to liaise between business users and technologists.

Responsibilities

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT.
• Consult with users to solve complex system issues through evaluation of processes and recommend solutions.
• Support system change processes from requirements through implementation and provide input based on analysis.

Skills

Data analysis

MS Office

Communication

Stakeholder management

Prioritization

Education

Bachelor's degree

Job description

IT Business Sr Analyst - C12 - IRVING

Job Req Id:

26989040

Location(s):

Irving, Texas, United States

Job Type:

Hybrid

Posted:

Sep. 16, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Technology

Job Family:

Business Analysis / Client Services

Time Type:

Full time

Primary Location:

Irving Texas United States

Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Sep 23, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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