IT Business Analyst — WMS & Change Management

Automatic Data Processing, Inc.; La Vergne (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Automatic Data Processing, Inc. in La Vergne, TN seeks an IT Business Analyst to bridge IT and users, define requirements for program changes, and support daily operations.

You will manage Softeon WMS configuration and testing, oversee change management, create training guides, and assist with client onboarding and UAT activities.

Strong communication and attention to detail are essential for success in this onsite role across a fast-paced manufacturing and distribution environment.

Qualifications

• Proven ability to liaison between IT and business users.
• Experience documenting procedures and work instructions.
• Strong knowledge of WMS and distribution processes.
• Ability to coordinate testing and UAT processes.

Responsibilities

• Define requirements for program changes with stakeholders.
• Support incident ownership and daily business questions.
• Configure and maintain Softeon WMS and related setups.
• Prepare training materials and conduct user trainings.
• Onboard new clients and document setup changes.
• Manage change management documents and status communications.
• Support testing, UAT, and approvals.

Skills

Stakeholder liaison

Business analysis

Documentation

Training

Attention to detail

Communication

Project coordination

Problem solving

Organizational skills

Time management

Education

Bachelor’s degree in IT/Engineering/Manufacturing

Tools

Softeon WMS

MS Office / Excel

Job description

Automatic Data Processing, Inc. in La Vergne, TN seeks an IT Business Analyst to bridge IT and users, define requirements for program changes, and support daily operations.

You will manage Softeon WMS configuration and testing, oversee change management, create training guides, and assist with client onboarding and UAT activities.

Strong communication and attention to detail are essential for success in this onsite role across a fast-paced manufacturing and distribution environment.