IT Business Analyst - SQL, UAT & Process Improvement

Reconext; Grapevine (TX); Presencial; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Reconext is seeking an IT Business Analyst to work on-site in Grapevine, TX. The role involves gathering and documenting business requirements, translating them into IT specifications, and supporting applications throughout the project lifecycle.

You will collaborate with PMs, developers, and operations to ensure requirements are clear and testable, provide user training, and assist with UAT and troubleshooting as needed.

Formación

• Bachelor’s degree or equivalent in CS/IT/BIS.
• Minimum 2 years in IT support, business analysis, application support, software testing, or related field.
• Exposure to SQL, troubleshooting, or business requirements documentation.

Responsabilidades

• Collect and document business requirements via interviews, workshops, site visits, and workflow analysis.
• Review BR documents provided by Operations for completeness and clarity.
• Model business requirements and translate them into application and operational needs (grooming).
• Create and document functional requirements, including processes and workflows.
• Assist in grooming requirements for upcoming development tasks before sprints.
• Understand IT systems operations and interdependencies.
• Collaborate with regional Business Analysts to develop supporting processes.
• Work hands-on with IT applications, performing setup/config tasks, and SQL queries.
• Coordinate with Operations Analysts and Engineering to identify improvements.
• Provide 1st/2nd level application support; escalate complex issues.
• Assist troubleshooting by reviewing system behavior and data.
• Assist with functional testing and UAT to validate changes.
• Train end users and IT staff as needed.

Conocimientos

Organizational skills

Communication skills

Analytical skills

SQL

Data analysis

Business processes

Collaboration

Adaptability

Educación

Bachelor's degree in CS/IT/BIS or equivalent

Descripción del empleo

Reconext is seeking an IT Business Analyst to work on-site in Grapevine, TX. The role involves gathering and documenting business requirements, translating them into IT specifications, and supporting applications throughout the project lifecycle.

You will collaborate with PMs, developers, and operations to ensure requirements are clear and testable, provide user training, and assist with UAT and troubleshooting as needed.