IT Business Analyst - Procurement Platforms & AI Enablement

Ahold Delhaize; Tennessee; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work model

Yearly bonus

Benefits package

Global network

Job summary

Ahold Delhaize Global Enterprise Platforms (AD GEP) is seeking an IT Business Analyst to support the Not-for-Resale procurement landscape and related tools such as Zycus, Coupa, and Concur. You’ll partner with stakeholders, IT, and vendors to define requirements, design processes, and enable solution delivery.

The role focuses on translating needs into user stories, supporting backlog refinement, and ensuring alignment with SAP MDG readiness and an AI-enabled intake-to-procure platform.

Qualifications

• 6–8+ years of experience in a Business Analyst, Product Analyst, or similar role.
• Proven ability to gather, structure, and validate business requirements and translate them into user stories, process flows, and functional specifications.
• Experience working closely with Product Owners, business stakeholders, delivery teams, and external vendors.
• Strong stakeholder management and communication skills, including the ability to engage effectively with senior leadership.
• Experience with process mapping, business process management, and continuous improvement.
• Strong analytical skills, with the ability to connect business needs, systems, data, controls, and outcomes.
• Experience supporting Agile delivery, including backlog refinement, testing, and release support.

Responsibilities

• Gather, analyze, and validate business requirements for Not-for-Resale / indirect procurement solutions and enhancements.
• Translate business needs into clear requirements, user stories, process flows, and acceptance criteria.
• Maintain clear documentation of requirements, process decisions, controls, and dependencies.
• Support continuous improvement of the NFR application landscape, including Zycus, Coupa, Concur, ServiceNow, and related tools.
• Work with the Product Owner on backlog refinement and prioritization based on business value, risk, and dependencies.
• Support implementation activities, including workflow design, integration alignment, testing, go-live readiness, and adoption.
• Support SAP MDG readiness by identifying impacts on vendor master data, processes, and integrations, and ensure solutions align with procurement, legal, risk, compliance, and finance requirements.

Skills

Business analysis

Requirements gathering

Stakeholder management

Agile delivery

Backlog refinement

Process mapping

Communication

Tools

Zycus

Coupa

Concur

ServiceNow

SAP MDG

Job description

Ahold Delhaize Global Enterprise Platforms (AD GEP) is seeking an IT Business Analyst to support the Not-for-Resale procurement landscape and related tools such as Zycus, Coupa, and Concur. You’ll partner with stakeholders, IT, and vendors to define requirements, design processes, and enable solution delivery.

The role focuses on translating needs into user stories, supporting backlog refinement, and ensuring alignment with SAP MDG readiness and an AI-enabled intake-to-procure platform.