IT Business Analyst - Manufacturing ERP & Projects

Kapco, Inc.; Town of Grafton (WI); On-site; USD 65,000 - 95,000; Full time

Job summary

Kapco, Inc. in Wisconsin is seeking an IT Business Analyst to support manufacturing operations by administering key systems, resolving user issues, and managing system improvement projects.

This exempt role combines technical expertise with strong communication and project management to ensure systems run efficiently and align with business needs. You will work closely with internal teams and external vendors to drive process improvements, document solutions, and deliver technology that enhances

Qualifications

• Prior experience in a manufacturing environment.
• Extensive knowledge of ERP systems: troubleshooting, support, and functionality improvements.
• PLEX ERP experience is a plus.
• Completes assigned projects and tasks within timelines while maintaining quality.
• Communicates clearly and professionally with customers and vendors.
• Demonstrates responsiveness and dependability in IT issues.

Responsibilities

• System Administration: Administer, configure, and maintain assigned systems.
• End-User Support: Provide functional support and resolve tickets.
• Project Management: Manage system enhancement and implementation projects.
• Vendor Relationship Management: Maintain vendor relationships and coordinate features.
• Documentation Management: Maintain clear system documentation.

Skills

ERP Troubleshooting

End-User Support

Project Management

Vendor Relationship

Documentation

System Administration

Tools

PLEX ERP

Job description

Kapco, Inc. in Wisconsin is seeking an IT Business Analyst to support manufacturing operations by administering key systems, resolving user issues, and managing system improvement projects.

This exempt role combines technical expertise with strong communication and project management to ensure systems run efficiently and align with business needs. You will work closely with internal teams and external vendors to drive process improvements, document solutions, and deliver technology that enhances