IT Business Analyst, Lead

Booz Allen Hamilton; Massachusetts; On-site; USD 99,000 - 225,000; Full time

Job summary

An established industry player is seeking an IT Business Analyst to join their agile team. In this role, you will leverage your extensive experience in Cloud-based ITSM to develop innovative applications that support critical missions. You'll partner with engineers and user experience developers to identify client needs and create deployable features that deliver high business value. This position not only offers the chance to impact the Department of Defense but also provides a supportive environment focused on your growth and well-being. Join us to make a difference and advance your career in a dynamic setting.

Benefits

Health benefits

Life insurance

Disability benefits

Financial benefits

Retirement benefits

Paid leave

Professional development

Tuition assistance

Work-life programs

Dependent care

Qualifications

• 11+ years of enterprise experience in Cloud-based ITSM.
• Experience in analyzing IT service management requirements.

Responsibilities

• Develop applications and processes for Cloud Enterprise DoD Capability.
• Identify business needs and gather user requirements.

Skills

Cloud-based ITSM capabilities

Business analytics

User experience development

IT service management analysis

Education

High School Diploma or GED

Job description

Your growth matters to us - explore our career development opportunities.

BE EMPOWERED TO SUCCEED

Connect with others in our people-first culture and enhance our collective ingenuity.

SUPPORT YOUR WELLBEING

Learn how we’ll support you as you pursue a balanced, fulfilling life.

YOUR CANDIDATE JOURNEY

Discover what to expect during your journey as a candidate with us.

You know that true progress is made at the intersection of business and tech, and as an IT business analyst, you’re highly skilled in both. Here, you’ll have the chance to work with an agile team as they develop digital products to support your clients’ most pressing missions. We’re looking for someone like you to propel business analytics and processes forward, as well as delve into technology trends to deliver user-friendly client experiences.

As an IT Business Analyst, you’ll develop leading-edge applications and processes supporting a Cloud Enterprise DoD Capability. Partnering with your team of engineers and leading user experience developers, you’ll identify clients’ business needs, gather user requirements, and develop user stories. You’ll understand the overall direction and nuanced user needs clearly, and you’ll lead your team as they fulfill these needs by creating deployable features. Together, you’ll deliver high business value products to the DoD.

Work with us to make an impact by managing and developing a Cloud Enterprise DoD Capability.

Join us. The world can’t wait.

You Have:

• 11+ years of enterprise experience with planning and execution of Cloud-based ITSM capabilities and tools
• Experience ensuring technology solutions are effectively delivered and support business operations
• Experience analyzing IT service management requirements, designing services, and processes to meet organizational needs
• HS diploma or GED

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible for our benefit programs. Others may be eligible for select offerings. Learn more on our Careers site.

Salary at Booz Allen is determined by various factors including location, education, skills, experience, and organizational requirements. The projected range for this position is $99,000 to $225,000 (annual USD). This posting closes within 90 days from the Posting Date.