IT Business Analyst I: Endpoint Lifecycle & Data

UNIVERSITY OF ARIZONA; Tucson (AZ); On-site; USD 59,000 - 74,000; Full time

Job summary

University of Arizona is recruiting for an IT Business Analyst I in Tucson, focused on hardware fulfillment, endpoint lifecycle, and procurement workflow. The role provides foundational experience in business analysis within a higher education IT environment, reporting to the IT Product Manager and interfacing with enterprise support teams.

Responsibilities include documenting processes, validating data, and supporting testing and UAT activities while ensuring compliance and effective

Qualifications

• Basic understanding of business analysis principles.
• Ability to gather and document requirements with guidance.
• Familiarity with process mapping and workflow documentation concepts.
• Foundational knowledge of data analysis and reporting techniques.
• Strong attention to detail and organizational skills.

Responsibilities

• Coordinate and fulfill hardware requests in a timely, customer-focused manner.
• Serve as the primary contact for end users throughout hardware lifecycle.

Skills

Basic business analysis

Requirements gathering

Process mapping

Data analysis and reporting

Attention to detail

Communication skills

Team collaboration

Problem solving

Education

Bachelor's degree

Tools

ServiceNow

Excel

Procurement platforms

Job description

University of Arizona is recruiting for an IT Business Analyst I in Tucson, focused on hardware fulfillment, endpoint lifecycle, and procurement workflow. The role provides foundational experience in business analysis within a higher education IT environment, reporting to the IT Product Manager and interfacing with enterprise support teams.

Responsibilities include documenting processes, validating data, and supporting testing and UAT activities while ensuring compliance and effective