IT Business Analyst — E‑commerce & Systems Leader

Johnstone Supply; Cranford (NJ); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

PTO

401(k) match

Health insurance

Dental coverage

Vision coverage

Life insurance

Short-term disability

Long-term disability

HSA with employer

FSA

Tuition reimbursement

Employee referral bonus

Parental leave

Telehealth access

Job summary

Johnstone Supply, a leading HVACR distributor, seeks an IT Business Analyst to drive ecommerce projects and enterprise-wide applications. You will partner with IT and business stakeholders to gather requirements, define system design, and ensure reliable user support.

Based in Cranford, NJ, this full-time, on-site role emphasizes process analysis, QA, and strong communication as you help optimize operations for wholesale distribution.

Qualifications

• Bachelor’s degree in IT, business, or related field.
• 5+ years IT project management experience.
• Experience with SQL and enterprise applications.
• Strong written and verbal communication with non-technical users.
• Ability to coordinate across departments and locations.

Responsibilities

• Facilitate requirements gathering with stakeholders.
• Define and document technical specifications and designs.
• Provide Level 3 application support and on-call support.
• Assist in QA planning, test design, and test execution.
• Lead small projects and coordinate resources.

Skills

IT project management

Analytical thinking

Communication skills

Problem solving

Team collaboration

Self-motivation

Time management

Technical writing

Meeting facilitation

Training users

Education

Bachelor’s Degree (B.S.) in related field

Tools

SQL

Visio

Excel

PowerPoint

Word

Job description

Johnstone Supply, a leading HVACR distributor, seeks an IT Business Analyst to drive ecommerce projects and enterprise-wide applications. You will partner with IT and business stakeholders to gather requirements, define system design, and ensure reliable user support.

Based in Cranford, NJ, this full-time, on-site role emphasizes process analysis, QA, and strong communication as you help optimize operations for wholesale distribution.