IT Business Analyst – Ecommerce & Systems Lead

Johnstone Supply; Cranford (NJ); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Paid Time Off

401(k) matching

Health benefits

Parental leave

Job summary

Johnstone Supply, North America's leading HVACR distributor, seeks an IT Business Analyst to support ecommerce initiatives and enterprise-wide programs. You will collaborate with stakeholders, manage requirements, and provide level 3 application support while shaping system enhancements.

Qualifications include a BS degree and at least five years of related experience; strong analytical, writing, and communication skills are essential. This is an in-office role with standard weekday hours.

Qualifications

• Bachelor’s Degree in a four-year college or university; five years related experience or training; or equivalent.
• Familiarity with IT project management skills: objectives, timelines, resources, processes, status.
• Ability to use Internet, e-mail, Excel, Word, PowerPoint, Visio; SQL knowledge preferred.

Responsibilities

• Facilitates activities with stakeholders for development, implementation and maintenance of enterprise-wide programs; focus on ecommerce applications.
• Provides level 3 application support and on-call coverage; documents workarounds until solutions are deployed.
• Assists in developing user documentation and departmental policies affecting application use.
• Leads QA activities: test planning, design specs, test cases; ensures proper operation of software.
• Interviews and analyzes requirements; collaborates with internal users and IT staff to define system needs.

Skills

IT project mgmt

SQL

Excel

Visio

PowerPoint

Documentation

Analytical thinking

Communication

Problem solving

Education

Bachelor’s Degree (B.S.)

Tools

SQL

Visio

Excel

PowerPoint

Word

Job description

Johnstone Supply, North America's leading HVACR distributor, seeks an IT Business Analyst to support ecommerce initiatives and enterprise-wide programs. You will collaborate with stakeholders, manage requirements, and provide level 3 application support while shaping system enhancements.

Qualifications include a BS degree and at least five years of related experience; strong analytical, writing, and communication skills are essential. This is an in-office role with standard weekday hours.