IT Business Analyst – Digital Transformation & AI (Italy)

Viatris; United States; Remote; USD 95,000 - 125,000; Full time

Job summary

VIATRIS ITALIA S.R.L. is seeking an IT Business Analyst to ensure effective execution of technology initiatives in the Italian market and to support the organization's ongoing digital transformation.

You will collaborate closely with Italian Commercial stakeholders within the European Commercial IT organization and serve as a key liaison between Italian teams and Global/Regional IT functions, shaping automation, AI, CRM, and content platforms.

Qualifications

• Master’s degree in IT/DS/Math/Engineering/CS.
• Fluent in Italian and English.
• Proficient with Microsoft 365 and data analytics tools.
• Familiar with AI, Copilot Studio, CRM, and digital platform solutions.

Responsibilities

• Collaborate with Italian Commercial stakeholders as part of the European Commercial IT organization.
• Act as a liaison between Italian teams and Global/Regional IT functions.
• Contribute to AI, analytics, CRM and automation projects.
• Support business process analysis and documentation for major IT programs.
• Assist in gathering requirements and designing automation solutions.
• Foster governance with global/regional IT teams for alignment.

Skills

Bilingual Italian/English

Power BI

Copilot Studio

CRM

Power Automate

Microsoft 365

Data analytics

Project management

Education

Master’s degree in IT/DS/Math/Engineering/CS

Tools

Power BI

Microsoft Copilot Studio

Power Automate

Aprimo

Anthill

Veeva Vault

CRM platforms

Microsoft 365

Job description

VIATRIS ITALIA S.R.L. is seeking an IT Business Analyst to ensure effective execution of technology initiatives in the Italian market and to support the organization's ongoing digital transformation.

You will collaborate closely with Italian Commercial stakeholders within the European Commercial IT organization and serve as a key liaison between Italian teams and Global/Regional IT functions, shaping automation, AI, CRM, and content platforms.