IT Business Analyst — Back-Office Systems

Port of Virginia; Norfolk (VA); On-site; USD 69,783 - 87,229; Full time

Job summary

Port of Virginia in Norfolk, VA is seeking an IT Business Analyst to optimize back-office platforms such as finance, HR, and procurement. You will bridge business stakeholders and IT, translate requirements, improve end-to-end workflows, and ensure data integrity across systems to boost accuracy, productivity, and compliance.

Candidates should have 2–4 years in IT, a Bachelor's degree in a related field, and experience mapping and redesigning processes across finance, HR, and procurement.

Qualifications

• Elicit, document, and validate business and functional requirements.
• Translate business needs into clear, actionable specifications for technical teams.
• Experience with back-office platforms (ERP, HCM, procurement systems, financial applications).
• Map, analyze, and redesign end-to-end processes across finance, HR, procurement, and operations.
• Identify inefficiencies and propose data-driven improvements to reduce manual work.
• Partner with business units and communicate solutions in technical and non-technical terms.
• Facilitate workshops, gather feedback, and align stakeholders around process improvements.

Responsibilities

• Translate business needs into system requirements and specifications.
• Improve end-to-end workflow design and data integrity across platforms.
• Collaborate with finance, HR, and procurement teams to streamline processes.
• Support IT in system enhancements and integrations.
• Communicate findings clearly to both business and technical stakeholders.

Skills

Requirements elicitation

Business analysis

Process mapping

Stakeholder communication

Workshop facilitation

Data-driven improvements

Education

Bachelor’s degree in related field

Tools

ERP Systems

HCM Systems

Procurement Systems

Financial Applications

Job description

Port of Virginia in Norfolk, VA is seeking an IT Business Analyst to optimize back-office platforms such as finance, HR, and procurement. You will bridge business stakeholders and IT, translate requirements, improve end-to-end workflows, and ensure data integrity across systems to boost accuracy, productivity, and compliance.

Candidates should have 2–4 years in IT, a Bachelor's degree in a related field, and experience mapping and redesigning processes across finance, HR, and procurement.