IT Business Analyst

Port of Virginia; Norfolk (VA); On-site; USD 69,783 - 87,229; Full time

Job summary

Port of Virginia in Norfolk, VA is seeking an IT Business Analyst to optimize back-office platforms such as finance, HR, and procurement. You will bridge business stakeholders and IT, translate requirements, improve end-to-end workflows, and ensure data integrity across systems to boost accuracy, productivity, and compliance.

Candidates should have 2–4 years in IT, a Bachelor's degree in a related field, and experience mapping and redesigning processes across finance, HR, and procurement.

Qualifications

• Elicit, document, and validate business and functional requirements.
• Translate business needs into clear, actionable specifications for technical teams.
• Experience with back-office platforms (ERP, HCM, procurement systems, financial applications).
• Map, analyze, and redesign end-to-end processes across finance, HR, procurement, and operations.
• Identify inefficiencies and propose data-driven improvements to reduce manual work.
• Partner with business units and communicate solutions in technical and non-technical terms.
• Facilitate workshops, gather feedback, and align stakeholders around process improvements.

Responsibilities

• Translate business needs into system requirements and specifications.
• Improve end-to-end workflow design and data integrity across platforms.
• Collaborate with finance, HR, and procurement teams to streamline processes.
• Support IT in system enhancements and integrations.
• Communicate findings clearly to both business and technical stakeholders.

Skills

Requirements elicitation

Business analysis

Process mapping

Stakeholder communication

Workshop facilitation

Data-driven improvements

Education

Bachelor’s degree in related field

Tools

ERP Systems

HCM Systems

Procurement Systems

Financial Applications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Business Analyst

Full Time Norfolk, VA, US

Salary Range: $69,783.00 To $87,229.00 Annually

The Opportunity:

A dedicated Business Analyst is essential to ensure that our back-office platforms, such as finance, HR, procurement, and other operational systems, are fully optimized to support organizational efficiency and strategic growth. As we begin to focus on these systems and continue to expand them in complexity, the lack of a focused analyst leads to fragmented processes, unclear requirements, and increased risk during system enhancements or integrations. A Business Analyst will provide the critical link between operational stakeholders and IT, translating business needs into clear system requirements, improving end-to-end workflow design, and ensuring data integrity across platforms. This role will streamline business systems processes, reduce manual work, minimize system errors, and ensure that technology investments deliver measurable improvements in accuracy, productivity, and compliance.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong skills in eliciting, documenting, and validating business and functional requirements.
• Ability to translate complex business needs into clear, actionable specifications for technical teams.
• Experience working with back office platforms (ERP, HCM, procurement systems, financial applications).
• Proven ability to map, analyze, and redesign end to end business processes across finance, HR, procurement, and other operational functions.
• Experience identifying inefficiencies and proposing data driven improvements that reduce manual work and streamline workflows.
• Strong ability to partner with business units, understand operational challenges, and communicate solutions in both technical and non technical terms.
• Skilled in facilitating workshops, gathering feedback, and aligning stakeholders around business process improvements.

Education

Bachelor’s degree in related field.

Licenses, Certifications, and Credentials

Valid driver’s license; Transportation Worker Identification Credential are required.

Work Experience

2-4 years in IT - preferably cross functional role.