IT Business Analyst

SunPlus Data Group, Inc; Virginia; Hybrid; USD 83,000 - 92,000; Full time

Job summary

SunPlus Data Group, Inc. is seeking a highly experienced Business Analyst for the State of VA in Richmond.

The role requires strong stakeholder management, and ability to work in both Agile and Waterfall environments throughout the SDLC to ensure customer requirements are met through enhancements. Key responsibilities include acting as the voice of the customer, documenting requirements and acceptance criteria, conducting root cause analysis, and coordinating UAT with stakeholders.

Qualifications

• 10+ years delivering business and data analysis artifacts with a customer-focused approach.
• 5+ years as an Agile Business Analyst with Scrum understanding and customer representation.
• Experience maintaining Product/Sprint backlogs with customer-priority alignment.
• Translate strategy requirements into Epics, Features, and User Stories.
• Strong data analysis and organizational data management experience, including SQL.
• Develop acceptance criteria to ensure test cases meet customer needs.
• Experience with Azure DevOps and/or Jira.
• Proficient in Microsoft Office tools and data reporting systems.
• Excellent written and oral communication for diverse stakeholders.

Responsibilities

• Act as the voice of the customer with IT and business stakeholders.
• Develop expertise in customers’ applications and data concepts.
• Conduct Root Cause Analysis to identify gaps and resolutions.
• Diagram processes using BPMN 2.0 and data flows for clarity.
• Document customer-centric requirements, user stories, and acceptance criteria.
• Decompose requirements into Agile Epics and Features; write user stories.
• Map user stories to technical designs for system modifications.
• Group related stories into features and document dependencies.
• Assist Product Owner in maintaining the product backlog.
• Perform QA functions and develop test plans and cases, including regression tests.
• Coordinate and document User Acceptance Testing with stakeholders.

Skills

Stakeholder management

Agile methodologies

User stories & acceptance criteria

Root Cause Analysis

Process mapping (BPMN 2.0)

SDLC knowledge (Agile & Waterfall)

Communication skills

Data analysis

SQL/databases

Testing/QA coordination

Education

CBAP

PMI-PBA

Tools

Azure DevOps

Jira

Microsoft Office (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server)

SQL

Job description

Job Description

Job Description

SunPlus Data Group is looking for a Business Analyst for the State of VA in Richmond.

• PAY RATE: 1099 / CTC: $67/hr ; W2 Hourly: $60/hr
• Duration: 12 months with possibility of extending
• Hours are M-F, 40 hrs per week day shift
• Job # 761252

*This position is hybrid- candidates must work 3 days per week onsite in Richmond and the other 2 days remote

*It usually takes 2-3 weeks for interviews to start

JOB SUMMARY:

The Business Integrated Solutions Division (BISD) is seeking a highly experienced Business Analyst to join our Business Analytics and Testing Support Team. This role requires strong stakeholder management skills and the ability to take initiative with minimal supervision. The Business Analyst will serve as the voice of the customer, ensuring that business needs are clearly understood, articulated, and documented. The Business Analyst will work in both Agile (Sprint) and traditional Waterfall methodologies for the Software Development Lifecycle (SDLC), contributing to ensuring that customers' requirements are met through the development and delivery of requested enhancements.

Key Responsibilities:

• Act as the voice of the customer, working with IT project team members and business stakeholders to fully understand business processes, pain points, and customer needs.
• Develop expertise in customers’ business applications and organizational data management concepts, advocating for the customer throughout the SDLC.
• Conduct Root Cause Analysis to identify system gaps and deficiencies that impact the customer and require a business, technical, or blended approach for resolution.
• Diagram current processes and propose modifications using process flows (BPMN 2.0), context diagrams, and data flow diagrams to ensure clarity for both technical and non-technical stakeholders.
• Discover and document customer-centric requirements, user stories, and acceptance criteria with a focus on improving business and technical processes.
• Decompose traditional requirements into Agile Epics and Features; create clear and concise user stories that are aligned with customer goals and are easy to implement by technical teams.
• Map user stories to technical designs for system modifications, ensuring that solutions meet customer expectations.
• Identify and group related user stories into features; document dependencies, ensuring alignment with customer priorities and business processes.
• Assist the Product Owner (Business Sponsor) in maintaining the product backlog with a customer-first mindset.
• Perform Quality Analyst functions, defining test objectives, test plans, and test cases, while executing tests (including regression testing) to ensure customer satisfaction.
• Coordinate, facilitate, and document User Acceptance Testing (UAT) with business stakeholders, ensuring that the customer is at the center of the testing process and keeping Project Managers/Scrum Masters informed of progress.

Qualifications:

• Minimum of 10 years of experience delivering business and data analysis artifacts with a customer-focused approach.
• 5+ years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology, including representing the customer during sprint reviews.
• Experience organizing and maintaining Product and Sprint backlogs, ensuring prioritization based on customer needs.
• Proficiency in translating client and product strategy requirements into Epics, Features, and User Stories, ensuring alignment with customer goals.
• Strong data analysis background, organizational data management concepts, and SQL/database experience, particularly in supporting customer-driven solutions.
• Proficient in understanding and developing acceptance criteria to ensure test cases meet customers needs/acceptance.
• Experience with software development applications such as Azure DevOps and/or Jira.
• Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server).
• Experience with reporting systems, operational data stores, data warehouses, data lakes, and data marts.
• Exceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholders.

Preferred:

• Certified Business Analysis Professional (CBAP)
• PMI - Professional in Business Analysis (PMI-PBA)
• PMI -