IT Business Analyst

HEALTH AND HUMAN SERVICES COMMISSION; Austin (TX); On-site; USD 57,000 - 75,000; Full time

Job summary

HEALTH & HUMAN SERVICES COMMISSION in Austin, TX seeks an IT Business Analyst/Systems Analyst IV to support CAPPS Financial systems. You will collaborate with technical staff to implement changes, write and test code, and ensure compliance with IT standards.

The role emphasizes PeopleSoft/SQL expertise, production problem solving, and communication with management and users. Eligible for telework per agency policy.

Qualifications

• 4+ years IT Business Analyst or QA Engineer experience.
• Knowledge of PeopleSoft Financials data elements and table structures.
• Experience with SQL, PeopleSoft Query, and BI tools.

Responsibilities

• Attends work on a regular and predictable schedule and performs other duties as assigned.
• Oversees modifications and updates to existing systems or new interfaces.
• Identify, investigate and resolve production problems and participate in code reviews.

Skills

PeopleSoft Financials

SQL

PeopleTools

Oracle database

Code debugging

Technical communications

Troubleshooting

Tools

PeopleSoft 8.8+

PeopleTools 8.50

BI Publisher

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: IT Business Analyst Job Title: Systems Analyst IV Agency: Health & Human Services Comm Department: CAPPS FIN Support Non-Capital Posting Number: 22227 Closing Date: 11/08/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $5,098.66- $6,701.75 Pay Frequency: Monthly Salary Group: TEXAS-B-23 Shift: Day Additional Shift: Days (First) Travel: Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11 ISM,IT,Z Prefix

IT Business Analyst completes software development tasks including features, new functionality, and upgrades.

This position works with technical support staff, functional analysts, or network specialists to develop code fixes, to perform modifications and/or updates to existing systems per design documents or to implement new interfaces or processes.

The individual will be able to Identify, investigate and resolve production problems and participate in code reviews to ensure compliance with development standards and system/business requirements.

Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. This position is for U.S. Citizens or residents only.

Essential Job Functions (EJFs)

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (40%)

Oversees trainers, technical support staff, network specialists, and contract staff to perform modifications and updates to existing systems or to implement new systems. Identifies, investigates, and resolves production problems. This may include analyzing problems, coding, testing, implementing, and training of other technical staff and/or customers. Facilitates stakeholders and user approvals of new system modifications and the migration of fixes. (30%)

Develops current software development methods/techniques and establishes development standards (which include programming standards, documentation standards and testing standards) to ensure the quality and maintainability of applications. Oversees code reviews to ensure compliance with development standards and system/business requirements. Develops and maintains documentation CAPPS Financial Security roles and tasks for internal IT staff and stakeholders. (25%)

Performs other related tasks and responsibilities as required or assigned in response to a business need. (5%)

Knowledge Skills Abilities

• Knowledge of PeopleSoft Financials data elements and table structures.
• Knowledge in SQL, PeopleSoft Query, PeopleSoft Trees and configurations, nVision; with preferred knowledge in BI Publisher, Unix/Linux, and Windows.
• Knowledge in migration of objects/projects to production.
• Knowledge and understanding of writing and testing code.
• Knowledge of information technology standards, practices, and project lifecycle.
• Knowledge of governmental accounting rules, processes, and requirements.
• Knowledge of the principles, practices, and techniques of computer programming, and systems analysis.
• Skill in data requirements gathering, query design, development, testing, and tuning.
• Skill in PeopleCode, SQL analysis tools & explain plans, PeopleTools, and PeopleSoft debugging.
• Skill with use of PeopleSoft Financials 8.8 (or higher) and PeopleTools 8.50 (or higher) architecture, tools and Oracle database.
• Skill in oral and written communications that convey technical analysis and data results in common business terms that management, executive, and non-technical customers can understand.
• Ability to troubleshoot and problem solve technical issues in a complex system environment.
• Ability to develop technical reporting, develop work plans, track progress, and provide oral and written status reports

Registrations, Licensure Requirements Or Certifications

N/A

Initial Screening Criteria

• 4 or more years experience as a IT Business Analyst or QA Engineer.

Additional Information

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

• Selected candidates must be legally authorized to work in the U.S. without sponsorship.
• Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.