System Analyst

Texas Health and Human Services; Austin (TX); Hybrid; USD 57,000 - 93,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Generous time off

Career advancement

Job summary

Texas Health and Human Services seeks a Systems Analyst IV in Austin to plan, design, and implement information system features for the CCR support group. Responsibilities include analysis, design, programming, testing, and documentation, along with coordinating with stakeholders and enforcing HHSC standards.

The role requires up to 10% travel, working hours of 40 per week, and potential telework eligibility. Applicants should have a strong SDLC background and experience with complex IT projects.

Qualifications

• Graduation from an accredited four-year college or university with a major in computer science, business administration, management, or related fields.
• Minimum of 5 years’ experience as a Business Analyst or similar function, with at least two years in an Agile SDLC environment.
• Experience in an IT project life cycle, working with multiple stakeholders and teams.

Responsibilities

• Participate in project plans and analysis of business processes.
• Design, develop, test, and document system features; support training for users.
• Coordinate projects with users and internal/external IT groups.
• Provide status updates and communicate effectively with technical and non-technical audiences.
• Travel to other work locations may be required.

Skills

SDLC knowledge

Database knowledge

Code writing & testing

Requirements gathering

Stakeholder communication

Education

Bachelor’s degree in CS/BA/related fields

Tools

Sybase

Oracle

SQL Server

Job description

Date: Sep 11, 2026

Location: AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: System Analyst

Job Title: Systems Analyst IV

Agency: Health & Human Services Comm

Department: Regulatory Services Appl FCL

Posting Number: 17228

Closing Date: 12/10/2026

Posting Audience: Internal and External

Occupational Category: Computer and Mathematical

Salary Range: $5,098.66 - $8,304.83

Pay Frequency: Monthly

Salary Group: TEXAS-B-23

Shift: Day

Additional Shift: Days (First)

Telework: Eligible for Telework

Travel: Up to 10%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location: 701 W 51ST ST

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations: 701 W 51ST ST

MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11

ISM,IT,Z Prefix

Posting Type

Open to All Applicants

Category

Computer and Mathematical

FLSA Exempt/

Exempt

Agency

Health & Human Services Comm

Department

Regulatory Services Appl FCL

Job Title

System Analyst IV

Posting Number

17228

Full Time/Part Time

Full Time

Regular/Temporary

Regular

Job Location

701 W 51ST ST

City

AUSTIN

Contact

AccessHR Service Center

Telephone

888-894-4747

Salary Range

5,098.66—8,304.83

Salary Group

B23

Shift

Days (First)

Travel

10%

Closing Date

07/31/2026

Job Description

Under the general supervision of the Child Care Regulations Infrastructure Supervisor, performs the technical planning, design, and implementation of new and revised information system functions for the CCR support group. Responsibilities include: Participation in project plans; the analysis, design, programming, testing and documentation of system features, training new personnel, enforcing HHSC standards and procedures, coordination of projects with users and other internal and external IT groups and providing technical assistance to both internal and external stakeholders. This position is classified as a full-time position (40 hours a week). Work outside of regular hours may be required. Travel to other work locations may be required. Performs other duties as assigned.

Selected candidate must be willing to work from the HHS office located on 701 W. 51st Street, Austin, Texas.

Essential Job Functions

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Assists in development of project documentation based on HHSC/DIR requirements. Assists in the development of application on-line help. Conducts requirements gathering with non-technical Subject Matter Experts to understand business process needs and program requirements to create Use Cases, flow charts, acceptance criteria and other documentation needed for system enhancements. Analyzes new and existing business processes to determine how modifications and changes will impact the system. Will serve as a technical expert responsible for Working with non-technical and technical stakeholders to ensure clear and effective communication is maintained throughout the Software Development Life Cycle. (30%)
• Ensures that design complies with HHSC standards (5%)
• Performs necessary testing of assigned programs, including the generation of test data, writing test scripts/execution sequences, examining test results, debugging detected errors, etc. Uses current software development methods/techniques and established development standards (which include testing standards) to ensure the quality and maintainability of applications. (25%)
• Provide status reports on enhancement activities and resolution of issues impacting an information system. Notify immediate manager and technical lead of critical issues impacting the system’s ability to deliver services as designed. Attends regular status meetings to update team members such as developers, business analysts, database administrators and project managers on progress of assigned work. Regularly updates assignments through the use of a ticketing system allowing for the sharing of information with project team members. Provides information to non-technical and technical staff via email, telephone and formal presentations covering such topics as system functionality, data collection processes and other technical issues as needed. Audiences for these communications would be both internal business groups and external entities to the agency including governmental organizations as well as contract service providers. (25%)
• Facilitate information sharing to ensure knowledge transfer and the elimination of single points of failure for an information system. This will be done through one-on-one discussions, group sessions to review system documentation and preparation of written documentation illustrating system architecture, workflows and dependencies for project deliverables. Update immediate supervisor, other management team members and system stakeholders as needed regarding recommended implementation strategies and solutions. (10%)
• Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)

Knowledge Skills Abilities

• Knowledge of Software Development Life Cycle (SDLC) principals and procedures.
• Knowledge of common practices and techniques for the electronic exchange of data.
• Knowledge of database management systems such as Sybase, Oracle and/or SQL Server
• Knowledge of information systems project methodologies
• Skill in working collaboratively with multiple stakeholders to achieve consensus and common goals.
• Skill in planning, scheduling and prioritizing work assignments
• Skill in written and verbal communications
• Skill in writing and testing code, including new and maintenance
• Ability to analyze problems and develop solutions to correct the problems
• Ability to analyze functional/design requirements and to develop solutions to implement the requirements
• Ability to perform detailed work accurately and in accordance with standards
• Ability to work and communicate effectively with others
• Ability to meet deadlines and work on projects with changing priorities

Initial Screening Criteria

• Graduation from an accredited four-year college or university with a major in computer Science, Business Administration, Management, or related fields. May substitute direct work experience on a year-for-year basis.
• Minimum of 5 years’ experience as a Business Analyst or similar job function with at least two years in an Agile SDLC environment.

Additional Information

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Austin