IT Automation & Operations Engineer

Idme; McLean (VA); On-site; USD 107,000 - 144,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Unlimited paid time off

Job summary

ID.me is seeking an IT Engineer to join the IT Operations team. You will build integrations, automate IT workflows, and keep critical services highly available in a fast-moving environment.

You will work with security, compliance, and engineering teams while communicating clearly with stakeholders. Ideal candidates have 3+ years in IT/systems engineering, strong API and scripting skills, and experience with SaaS integrations and AI-driven automation.

Qualifications

• 3+ years hands-on IT/systems engineering in an enterprise environment.
• Strong API fluency (REST/JSON, OAuth, webhooks) and ability to read/write code in Python or Bash.
• Experience integrating and automating across SaaS platforms and business systems.
• Experience applying AI/LLM automation to reduce operational toil.

Responsibilities

• Design, build, and maintain integrations linking IT and business systems to reduce manual work.
• Configure and optimize core IT platforms and SaaS applications for reliability.
• Script and deploy organization-wide solutions (Python, Bash); automate processes.
• Integrate systems via APIs and webhooks with proper authentication and error handling.
• Provide proactive monitoring, disaster recovery input, and runbooks for IT ops.

Skills

3+ years IT/Systems Eng

APIs (REST/JSON)

Python/Bash scripting

SaaS integrations

AI in automation

Education

Bachelor's degree in IT/CS

Job description

ID.me is seeking an IT Engineer to join the IT Operations team. You will build integrations, automate IT workflows, and keep critical services highly available in a fast-moving environment.

You will work with security, compliance, and engineering teams while communicating clearly with stakeholders. Ideal candidates have 3+ years in IT/systems engineering, strong API and scripting skills, and experience with SaaS integrations and AI-driven automation.