IT Associate

National Novelty Brush Company; Lancaster (Lancaster County); Hybrid; USD 34,000 - 55,000; Part time

Job summary

National Novelty Brush Company is seeking an IT Associate in Lancaster, PA for a part-time role (~20–25 hours weekly). You will support day-to-day IT issues, collaborate with an external IT consultant, and help drive IT projects, upgrades, and security enhancements.

The position reports to the Finance and IT Director and requires a two-year degree or equivalent cert in Networking/System Admin, plus 2–3 years of related experience. Flexibility and strong communication are essential.

Qualifications

• Two year degree or equivalent certification in Networking and System Administration.
• Two to three years’ experience or equivalent combination of education and experience.
• Maintain a high degree of professional & ethical conduct and confidentiality.
• Exceptional problem solving, analytical, critical thinking, deductive reasoning, and time management skills.
• Strong written and oral communication skills, with the ability to convey information and ideas clearly so that others will understand.
• Establish and maintain effective working relationships with co-workers, customers, and vendors.

Responsibilities

• Maintain network servers, user workstations, communications equipment and peripherals with the goal of minimizing user downtime. Serve as user’s first point of contact for information technology issues.
• Create users and groups and apply permissions in Active Directory
• Respond in a timely manner and correct network server, user workstation, communications equipment, and peripherals issues. Maintain a log of network issues in order to determine consistent problem areas.
• Setup, configure, and install software on new workstations and peripherals. Maintain security on all workstations.
• Maintain adequate disaster recovery plan.
• Maintain hardware inventory with preventative maintenance/planned replacement system.
• Communicate and liaison with software vendors to correct software issues.
• Advise and recommend improvements to hardware, software, peripherals, systems, communications equipment, and relevant policies and procedures.
• Educate and train users in various technologies such as software, hardware, telephone systems, upgrades/updates, capabilities, and functionality.
• Continue education and technical growth to upgrade skills and remain current with technology, practices, and industry standards.
• Other duties as assigned based upon changing business needs.

Skills

Problem solving

Analytical thinking

Critical thinking

Deductive reasoning

Time management

Communication skills

Education

Two year degree or equivalent certification in Networking and System Administration

Tools

Active Directory

Windows Server

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Associate

Hourly Part Time Professional Lancaster, PA, US

Salary Range: $25.00 To $40.00 Hourly

PT Information Technology Associate

Position Summary

This is a part time position working approx. 20-25 hours a week with flexibility of working days and hours, providing they are between the hours of 8 am and 5 pm, Monday thru Friday. This position reports to the Director of Finance and Information Technology and will assist with day to day IT issues and various other IT projects as needed. This individual will also work closely with NNBC’s outside IT consultant to help troubleshoot and determine appropriate course of action regarding IT related process improvements, server upgrades, and other related issues.

Essential Duties

• Maintain network servers, user workstations, communications equipment and peripherals with the goal of minimizing user downtime. Serve as user’s first point of contact for information technology issues.
• Create users and groups and apply permissions in Active Directory
• Respond in a timely manner and correct network server, user workstation, communications equipment, and peripherals issues. Maintain a log of network issues in order to determine consistent problem areas.
• Setup, configure, and install software on new workstations and peripherals. Maintain security on all workstations.
• Maintain adequate disaster recovery plan.
• Maintain hardware inventory with preventative maintenance/planned replacement system.
• Communicate and liaison with software vendors to correct software issues.
• Advise and recommend improvements to hardware, software, peripherals, systems, communications equipment, and relevant policies and procedures.
• Educate and train users in various technologies such as software, hardware, telephone systems, upgrades/updates, capabilities, and functionality.
• Continue education and technical growth to upgrade skills and remain current with technology, practices, and industry standards.
• Other duties as assigned based upon changing business needs.

Qualifications

• Two year degree or equivalent certification program in Networking and System Administration
• Two to three years’ experience or equivalent combination of education and experience.
• Maintain a high degree of professional & ethical conduct and confidentiality.
• Exceptional problem solving, analytical, critical thinking, deductive reasoning, and time management skills.
• Strong written and oral communication skills, with the ability to convey information and ideas clearly so that others will understand.
• Establish and maintain effective working relationships with co-workers, customers, and vendors.