IT Asset & Technology Manager

NPAworldwide

San Francisco (CA)

On-site

USD 110,000 - 150,000

Full time

10 days ago
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Job summary

NPAworldwide in San Francisco is seeking an experienced IT Asset & Technology Manager to lead day-to-day and strategic management of software, hardware, licenses, and contracts across the organization. This onsite role requires strong operational discipline and collaboration with IT, procurement, and business units.

You will establish asset management processes, ensure licensing compliance, optimize spend, and maintain visibility into the full asset lifecycle. Travel 30% is expected.

Qualifications

  • Bachelor's degree required.
  • 3+ years of experience in IT asset management, software asset management, hardware asset management, IT operations, or a closely related role.
  • 2+ years of experience managing staff, teams, or distributed IT resources.
  • Strong knowledge of IT hardware, software, licensing, contracts, and asset lifecycle management.
  • Hands-on asset management professional with strategic thinking.
  • Excellent written, verbal, communication, and interpersonal skills.
  • Experience with ITSM practices and vendor management.

Responsibilities

  • Manage lifecycle of IT hardware, software, licenses, contracts, and related assets.
  • Ensure assets remain accurate, compliant, and reliable.
  • Develop and execute asset management processes.
  • Design and improve asset management procedures and workflows.
  • Monitor software licensing and contractual obligations.
  • Partner with procurement to optimize technology spending.
  • Maintain databases for hardware, software, licensing, and maintenance.
  • Develop KPI reporting for management.
  • Collaborate with IT resources to support asset management.
  • Establish documentation for asset and configuration processes.
  • Identify asset performance trends and recommend improvements.
  • Help manage budgets and costs for IT assets.
  • Support vendor management activities.
  • Promote consistent asset practices across units.
  • Travel 30%.

Skills

IT asset management
Vendor management
Stakeholder collaboration
ITSM knowledge
Leadership

Education

Bachelor's degree

Job description

Job Description

Position Overview

Our client is seeking an experienced IT Asset & Technology Manager to lead the day-to-day and strategic management of software, hardware, contracts, and technology assets across the organization.

This role will be responsible for establishing and optimizing asset management processes, ensuring compliance with software licensing and vendor agreements, improving technology spend, and maintaining accurate visibility into the organization's IT asset environment throughout the full asset lifecycle.

The successful candidate will partner closely with infrastructure, IT, business-unit, procurement, and vendor teams to improve operational reliability, control costs, and establish consistent asset management practices across the organization.

This is an onsite position in the San Francisco Bay, CA area.

  • Manage the lifecycle of IT hardware, software, licenses, contracts, and related technology assets.
  • Ensure IT hardware, software, and vendor contracts remain accurate, compliant, consistent, and reliable.
  • Develop and execute strategic software and hardware asset management processes.
  • Design, implement, document, and continuously improve asset management procedures and workflows.
  • Monitor software licensing and contractual obligations to support compliance and minimize financial risk.
  • Partner with procurement and other stakeholders to develop strategies that optimize technology spending.
  • Establish and maintain databases for hardware, software, licensing, maintenance, and related asset information.
  • Develop standardized KPI and metrics reporting for management, including scheduled and ad hoc reporting.
  • Leverage local business-unit IT resources to support asset management activities and oversee execution and performance.
  • Establish and maintain clear documentation for asset, configuration, reporting, and operational processes.
  • Collaborate with infrastructure and technology teams to identify trends in asset performance and recommend improvements.
  • Help manage and control budgets and costs associated with IT hardware, software, licensing, and maintenance.
  • Support vendor management activities, including contract review, negotiations, performance management, and ongoing relationships.
  • Promote consistent asset management practices across business units and technology teams.
  • Travel 30%
Qualifications
  • Minimum Qualifications
  • Education
  • Bachelor's degree required.
  • Experience
  • 3+ years of experience in IT asset management, software asset management, hardware asset management, IT operations, or a closely related role.
  • 2+ years of experience managing staff, teams, or distributed IT resources.
  • Demonstrated knowledge of IT hardware, software, licensing, contracts, and asset lifecycle management.The ideal candidate is a hands-on IT asset management professional who combines strong operational discipline with strategic thinking. You are comfortable working independently, managing multiple priorities, and partnering with technical and business stakeholders at various levels of an organization.
  • Demonstrated success implementing and executing strategic IT asset management processes.
  • Strong knowledge of software licensing models, agreements, and compliance requirements.
  • Strong understanding of IT Service Management (ITSM) processes and practices.
  • Experience managing the lifecycle of IT hardware and software assets.
  • Ability to work independently with minimal supervision while maintaining a high level of accuracy.
  • Strong organizational skills and the ability to manage multiple priorities simultaneously.
  • Excellent written, verbal, communication, and interpersonal skills.
  • Strong vendor management, relationship-building, and negotiation capabilities.
  • Good understanding of business operations and how technology investments support organizational objectives.
  • Experience managing and developing staff or distributed IT resources.
Why Is This a Great Opportunity
  • clear direction, strong leadership, open communication, and a genuine commitment to both customers and employees
  • Clear Vision and Purpose: The company provides a clear sense of direction, helping employees understand how their day-to-day work contributes to the larger goals and success of the organization.
  • Transparent Communication: Open and honest communication builds trust, encourages collaboration, and helps employees feel informed and connected at every level of the company.
  • Effective Leadership: Leaders create an environment built on trust, psychological safety, accountability, and empowerment. Employees are encouraged to take ownership, make decisions, and contribute their ideas.
  • Defined Structure and Roles: Clear responsibilities and well-defined roles help teams work efficiently, minimize overlap, and create accountability, while maintaining the flexibility needed to grow and evolve.
  • Adaptability: The company is willing and able to respond to changing customer needs, market conditions, technology, and operational challenges. This creates an environment where continuous improvement and innovation are valued.
  • Customer Focus: Employees understand that their work ultimately contributes to delivering value to customers. Internal processes and priorities remain aligned with providing a strong customer experience.
  • Employee Development: The company recognizes that its success depends on the growth of its people. Investing in training, meaningful feedback, career development, and recognition helps employees feel valued while giving them opportunities to grow.

Overall, this is a company where people understand the purpose behind their work, feel supported by their leaders and teammates, have opportunities to grow, and can see the impact they make. That combination creates a strong culture where employees can do their best work and where the company can continue to grow and succeed.

Salary

Salary Type : Annual Salary

Salary Min : $ 110000

Salary Max : $ 150000

Currency Type : USD

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